Satheesh Nair, Relationship Officer

Satheesh Nair

Relationship Officer

RAKBANK

Lieu
Émirats Arabes Unis
Éducation
Master, MBA Finance
Expérience
14 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 0 Mois

Relationship Officer à RAKBANK
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis mai 2014

RAKBANK, also known as the National Bank of Ras Al-Khaimah, is one of the oldest and most dynamic banks in the UAE. Founded in 1976, the Bank underwent a major transformation in 2001, with a shift in focus from corporate banking to retail and small businesses. The Bank offers a wide range of personal and business banking services throughout its 35 branches and its portfolio of electronic banking solutions, which include Telephone, Online, and Mobile Banking. It also offers Sharia-compliant personal and business banking services via its Islamic Banking unit, RAKBANK AMAL. Bank has grown up in recent years in sourcing liabilities from SME (Small Medium Entrepreneurs) and lending to them through the most modern and flexible products to them.

Major responsibilities includes;

· Acquiring liability portfolio from SME by introducing NTB (New to Bank) customers to the bank.
· Verifying company documents of different Economic Departments and Free zone’s across the country.
· Preparing KYC and Visit reports in accordance with the compliance policies of the bank.
· Educating the customers about the procedures and policies about the bank.
· Frequent follow-up with the customers to maintain required portfolio and manage the same.
· Servicing the clients on different aspects of their banking needs.
· Identifying and sourcing SME customers for business loans as well as Trade facility products.
· Preparing credit proposals for prospect clients; structuring and recommending appropriate credit limits by evaluating past performance & future projections through analysis of financial statements and key economic indicators.
· Achieve budgeted sales and service targets within acceptable risk standards.

Assistant Manager (MIS & Customer Service) à APTARA CORPORATION
  • Inde
  • avril 2010 à mars 2014

Aptara, Inc. is a US-based media company specializing in digital content development. Aptara's services include content production, digital publishing, data conversion, editorial services, eLearning and technology development, legal content solutions, and business process outsourcing (BPO). Its customers include publishers, information aggregators, professional societies, universities and corporations worldwide. The company has operations in Noida, Sec-60, Pune, Dehradun and Kerala, India. Aptara is considered one of the leading knowledge process outsourcing (KPO) companies in India.

· Financial Reporting, for US Companies as per Security Exchange Commission Guidelines.
· Preparation of production, quality and other major reports using MS Excel.
· Accountable for tracking shift utilization, capacity, accuracy of projects, attendance, training, productivity, deadline adherence and quality.
· Responsible for authenticity of data maintained.
· Ensuring proper allotment of individual projects and ensuring timely delivery.
· Manage a team of Subject Matter Experts (SMEs) and quality control specialists.
· Develop strong inter-personal relationships with the team.
· Coach, counsel and train team members.
· Develop an environment that provides motivation and development opportunities for the team.

Éducation

Master, MBA Finance
  • à University of Kerala
  • juin 2010
Master, Finance & Marketing
  • à T.K.M Institute of Management
  • janvier 2010

2008-2010 M.B.A -Finance & Marketing T.K.M Institute of Management, Kollam, Kerala

Baccalauréat, Computer Applications
  • à University of Kerala
  • janvier 2008

University of Kerala 2005-2008 B.Com (Computer Applications)

Etudes secondaires ou équivalent, Public Examination
  • à State Board
  • janvier 2003

2002-2003 Class X - SSLC Examination Board of Public Examination, Kerala

Specialties & Skills

Marketing
Client Communication
Customer Service
Microsoft Office
CLIENT COMMUNICATION
EXCELLENT MULTITASKER
MS Office

Langues

Anglais
Expert

Formation et Diplômes

7 QC Tools (Formation)
Institut de formation:
Quality Service Professionals
Date de la formation:
March 2013
Durée:
24 heures