General Manager Operations
Ramee Group of Hotels & Resorts
Total years of experience :22 years, 7 Months
Reporting to the Managing director and solely responsible and manage overall operations including Sales & Marketing, Food and Beverage Operations, Guest Services, Accommodations Operations, Maintenance and Engineering, Human Resource etc.
Holiday Beach Motel with 43 Villas, Multi Cuisine Restaurant, Banquet, Pool Side Café, Arabic & Indian Night Club Operations, Swimming Pool and Beach.
• Planning and organizing accommodation, catering and other hotel services.
• Communicate and cooperate with other department managers to coordinate hotel activities, parties etc.
• Managing financial plans and controlling expenditure.
• Greeting and meeting customers.
• Dealing with customer complaints and comments.
• Addressing problems and troubleshooting.
• Ensuring events and conferences run smoothly.
• Supervising maintenance, supplies, renovations and furnishings.
• Dealing with contractors and suppliers.
• Ensure security is effective.
• Carrying out inspections of property and services.
• Answer questions about hotel policies and services.
• Inspect hotel for cleanliness and appearance.
• Interview, recruiting, hiring and monitoring staff.
• Assign duties to workers and schedule shifts.
• Planning and organizing accommodation, catering and hotel services.
• Carrying out inspections of property and services.
• Managing Financial Plans and controlling Expenditures.
• Government and Statutory compliance.
• Marketing of the Hotel for maximum sales of Rooms and other services.
• Interaction with Corporate & Companies to incorporate Business.
• Greetings, Welcoming and build a sturdy customer Relations.
• Answer questions about hotel policies and services.
• Inspect hotel for cleanliness and appearance.
• Interview, recruiting, hiring and monitoring staff.
• Assign duties to workers and schedule shifts.
• Implementation of local authority requirements in regards to Hygiene & Sanitation.
• Keeping records of Hazards, Controls and Monitoring procedures from Food supplier to Service.
• Responsible for upkeep of the Food Premises to the highest Standards of cleanliness.
• Implementing FIFO, spot check, action plan and keeping records.
• Monitoring all food storage, hot holding temperatures.
• Training staff in preparing hygiene food.
• Training Staff in regards to chemicals usage and its properties.
• Responsible for upkeep of the Food preparation & Service Premises to the highest Standards of cleanliness
• Monitoring all food storage, hot holding temperatures.
• Implementing FIFO, spot check, action plan and keeping records.
• Training staff in preparing hygiene food.
• Training staff in regards to operate machines, chemicals usage and its properties.
• Pest controlling and Pest Management
• Training Staff in regards to chemicals usage and its properties
Responsible in salad & Dressing preparations.
Live salad preparation in the Dining Room.
Cooking live pasta in the presence of guests.
Sandwich preparations, vegetable preparations and preparing Garnishes.
Breakfast pre preparations, cooking and live omelettes preparations.
• Responsible in salad & Dressing preparations.
• Live salad preparation in the Dining Room.
• Cooking live pasta in the presence of guests.
• Sandwich preparations, vegetable preparations and preparing Garnishes.
• Breakfast pre preparations, cooking and live omelettes preparations.
Hotel Management
