Sr. Customer Engineer
Zayani Infosystems Middle East
Total years of experience :20 years, 1 Months
Implementation and Managing King Hamad University Hospital IT Infrastructure which consist of Windows Servers (2003, 2008 and 2012), Exchange 2010 Servers, Microsoft Lync 2013, System Center 2012 Products, HP BL & DL Servers, HP Switches and Fortinet Products.
Providing L3 support for all kind of Microsoft Products and L1/L2 support of other products.
As a senior team member of this project, Leading the team and Responsible for Installation, Configuration, Managing of Windows services like Active Directory, Exchange, DNS, DHCP, File & Print Servers, WSUS, Clusters etc. with windows 2003 and 2008 servers.
Experience in installation of Windows Clustering, NLB. Installation of DCHP, File servers, WSUS, Hyper-V in HA mode
Migration from Windows 2003 AD to Windows 2008 AD. Migration of Exchange 2007 to Exchange 2010 and File & print servers from Windows 2003 to 2008.
Firmware Updation on IBM X blade server and chassis. Service updation for entire infrastructure.
Under my leading, Team has completing tasks less than the given time and maintaining the SLA. Improved team member’s attitude to work with self initiative and improved their self confidence by giving regular training.
I was working under the pay role of AREV management consultancy from 28.12.2009 to 06.01.2011. Based on best performance, converted into direct role of IBM on 10.01.2011.
Offrole Employee of IBM in under the pay role of AREV Management Consultants.
Windows & Exchange Administrator in Videocon Project
As a senior team member of this project, Leading the team and Responsible for Installation, Configuration, Managing of Windows services like Active Directory, Exchange, DNS, DHCP, File & Print Servers, WSUS, Clusters etc. with windows 2003 and 2008 servers.
Experience in installation of Windows Clustering, NLB. Installation of DCHP, File servers, WSUS, Hyper-V in HA mode
Migration from Windows 2003 AD to Windows 2008 AD. Migration of Exchange 2007 to Exchange 2010 and File & print servers from Windows 2003 to 2008.
Firmware Updation on IBM X blade server and chassis. Service updation for entire infrastructure.
HP RESIDENT ENGINEER FOR SSTP / BHEL, TRICHY
Hewlett Packard supplied 100 HP PC's along with servers and other peripherals for a period of 5 years from the year 2007 within SSTP / BHEL, Trichy.
As a single Engineer allocated for this project, Managing ASSETs, Spares Follow-up, Reporting the status regularly to management and answer the queries from clients, etc.
My Prime Job responsibility is to Install, Maintain and Troubleshoot the various products supplied by HP to SSTP/BHEL Trichy.
Responsible to install and configure various server OS's like Windows 2008 and 2003 Server in HP Blade servers and Installation of HP Storage server (NAS) and Tape libraries.
Technical lead responsible for ensuring that network connectivity for e-mail, fileservers, printers, desktop, workstations and other IT core infrastructural components.
Migration of Novell 4.0 File server to Windows 2003.
Migration from windows 2000 AD to Windows 2003 AD.
Fresh implementation WSUS, Print server, DHCP, Group Policy in the organization.
Designed online complaint system for complaint registration in intranet using ASP and I maintained a very minimum downtime.
RESIDENT NGINEER FOR ECIL AT BHEL, TRICHY
Roles and Responsibilities: My Prime Job responsibility was to Install, Maintain and Troubleshoot the various products supplied by ECIL to BHEL Trichy.
Extensively involved in Design, Implementation and Administration of Windows 2000 networks. Creating users, giving privileges, user profiles and managing security aspects.
Working knowledge of system monitoring tools and remote access.
Installation of Anti Virus softwares and patches/updates like Symantec Antivirus Corporate Edition in our Windows 2000 Server and NAV client software installed in all our 1500 IBM PC's with daily automated scheduled scanning.
* Responsible to maintain the systems in a particular workgroup.
* Troubleshooting of PC's, Installation of Operating Systems and various Software's
* Installation and troubleshooting of various printers and scanners
* Resource sharing and Data Maintenance
* Network Maintenance
* Involved in Web designing using JSP
* Administration of Unix, Novell, Windows2003 server in the basic level.
05-04-2004 - 08-10-2004 M/s. BEST SOLUTIONS TRICHY
CUSTOMER SUPPORT ENGINEER
Roles and Responsibilities: • Installation & Troubleshooting of various branded PCs and Assembled PCs in customer places
• Installation and Servicing of various printers and scanners in customer places.
• I maintained a satisfactory customer services.
B.Tech (EEE) Part time - Honors 2nd Topper
Diploma in EEE - 83.37 %
Std X (or Grade 10) State Board, Tamilnadu 3rd Topper in School