Head Transformation and Transition
Smith & Nephew
مجموع سنوات الخبرة :23 years, 11 أشهر
Setting up and leading Continuous Improvement and Transitions Teams for Smith and Nephew Inc., GBS Pune Centre. Accountable for achieving yearly savings target for the center overall and deploy Transition plans on time.
A Six Sigma Strategist. The role was to imbibe Lean Six Sigma in DNA of the Insurance vertical, being an enabler to achieve customer satisfaction and optimize operations to improve bottom line. Define and establish Six Sigma Organization
Key Achievements
•$187k savings through Lean and Automation efforts
•Completed onsite training/project deployment assignment as a third-party consultant. (Was working out of Manila & Cebu, Philippines for a year)
•League of champions awards for identifying and deploying robotics opportunities
Manager - Process Excellence
Six Sigma Black Belt
Aligned responsible for Internal Recon and External Recon Vertical. Jointly responsible for yearly saving targets.
Team Manager - Operations
Drive Operations ensure that the team continuously deliver on quality, speed and accuracy within the agreed upon KPI and SLA frameworks. Managing a span of 60+ employees including four different sub-teams
The role is to procure new clients in U.S. Healthcare domain, engage with prospective clients and convert them to long term clients. Ensure completion of RFP’s and RFQ’s for prospective clients.
Handling a team of 15 AR callers for one of an ambulatory surgical centre in the U.S. The role revolved around collection of AR pending for doctors
Perot Systems Corp.
The role is of an AR executive. The focus is primarily on collections from insurance company for doctors and hospitals.
Have been a part of the core sales teams which was promoting over 40 pharmaceutical products which includes categories like antibiotics (penicillin, quinolones &Cephalosporin’s), cough formulas, muscular relaxants etc
courses: Critical Thinking & Strategic Planning, Data Science, Robotics, Lean Six Sigma, Analytics, Agile, Project Management, Change Management
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courses: Six Sigma
courses: Six Sigma