Satya Latha

▸ Managed a portfolio of 30+ customers per month — handling needs assessment, policy advisory, and post-sales
follow-up — maintaining a consistent satisfaction rate.
▸ Achieved 100% of monthly sales targets for 3 consecutive months, demonstrating persuasive communication and
goal-oriented performance in a competitive sales environment.
▸ Strengthened objection-handling, active listening, and time-management skills across a diverse customer base
spanning 4 insurance product categories.

▸ Maintained and validated 500+ employee records with 100% accuracy and strict confidentiality — zero data
discrepancy reported across the 5-month tenure.
▸ Streamlined 3 documentation workflows, reducing average file retrieval time by an estimated 30% and improving
departmental data integrity.

▸ Completed a structured 8-week training programme in professional communication, teamwork, workplace ethics, and
interview readiness — assessed Proficient across all 5 competency modules.
▸ Applied learning to conduct 2 peer-group mock interview sessions, developing practical HR facilitation and people
management skills.