Saumya Koshy

Roles and responsibilities;
 Work deals assigned to the sales team supported, prioritizing effort based on
maximizing total impact on team productivity and profit, or as directed by the sales
manager
 Proactively scopes the technical solution required to address customer requirements,
assesses customer’s met and unmet needs, and recommends solutions that optimize
value for both the customer and the firm.
 Coordinates closely with internal sales, sales support, and service resources to align
solution design with customer’s with customer’s business requirements
 Secures from customer’s technical staff commitments needed to ensure a deal’s
“technical close”
 Meets assigned targets for profitable sales growth in assigned product lines, market
areas, channel or teams supported.
 Opportunistically pursues additional business development opportunities with
customer firms. Collaborates with sales to ensure these opportunities are effectively
covered and advanced.
 Monitors customer support for technical solutions proposed throughout the sales
process, and alerts the sales and accounts teams to potential risks of deal closure.
 Meeting with customers over the phone, email, or on site to assist in technical aspects
of business development
 Making technical offers and demonstrating how our products meet client needs.
 Managing and interpreting customer requirements - speaking with clients to
understand, anticipate and meet their needs.
 Generating technical sales proposals and contracts (Statement of Work, Services Proposals)
 Researching options and requesting quotes for outsourced components of projects or
custom products
 Maintaining records of customer communication and sales activity
 Ensure development schedules and deliveries are being met on time.
 Searching for new clients who might benefit from company products or services
 Developing support material for other members of the sales and accounts department