Saurabh Kumar

Senior Client Relationship Manager at Marsh

• United Arab Emirates - Dubai
• My current job since November 2013

Senior Account Executive - Employee Benefits Division at Willis

• United Arab Emirates - Dubai
• July 2009 to October 2013

Senior Account Executive - Employee Benefits Division, Al Futtaim Willis Company LLC, Dubai UAE \n(July 2009 till October 2013) \nCurrent job responsibilities primary includes: \n• Account management and servicing some of the company's major Government and private clients by providing close client relationship (Local and International) to major clients in line with company philosophy to accomplish key company objectives. \n• Direct involvement and independent handling of more than 35 corporate accounts (approximate total premium worth USD 20 million) \n• Coordination with Willis offices and Insurers globally for clients having regional and global presence \n• Preparation and guidance to subordinates of the team for tender documents, RFP submissions, quote slips, detailed comparison matrix, negotiation for terms and preparation of clients and marketing reports for the placements. \n• Involved actively in the post placement servicing and provide close client relationship. \n• Direct reporting to the Head of Employee Benefits and assist in accomplishing the set targets for both existing and new clients in line with company's target growth model. \n• Support, supervise on client retentions and develop marketing strategies across the team which includes market segmentation, competitive analysis, key account retention plans, and provide competitive edge for the clients. \n• To closely monitor progress of both existing and new business on periodical basis to adhere in line with the set objectives and growth model of the organization. \n• Offer and facilitate a comprehensive risk analysis and risk management services in relation to Employee Benefits Insurances for major clients of the company. \n• To keep abreast with market developments, new products, projects and enhance strong market relationships \n• To keep a close follow up and implement strict credit controls to avoid reserves being created for bad debts \n• Effective implementation of compliance and audit procedures \n• Closely monitoring claims of complex nature with the claims team and providing assistance to team for efficient management of claims

Associate Health Insurance Manager at ICICI Prudential Life Insurance Company

• India
• September 2008 to January 2009

Associate Health Insurance Manager - ICICI Prudential Life Insurance Company \n(September 2008 to January 2009) \nJob responsibilities: \n• Servicing small and medium sized clients of the company on Health Insurances \n• Involved with the team leader on enhancement of product development based on requirements of the client and coordination with Research and Development team \n• Involved in development of company projects for Empanelment of doctors and hospitals across Delhi and NCR regions to get leads for Health Insurance requirement \n \n \nKey Achievements \n \n• Exceeding set performance targets in relation to both existing clients and new business every year with consistent average growth over 20% every year for the team. \n• High retention level of major clients of the company (more than 95% every year) over a period of four years with Al Futtaim Willis \n• Built strong relationships with major clients, (re) insurers and underwrites in the region \n• Appreciation by clients on excellent level of service offered reported \n• Obtaining referrals from existing clients \n• Consistent career growth within the organization \n• Top rankings on appraisals achieved every year resulting in healthy performance award from the company