Credit Risk Analyst
American Express - United Arab Emirates
Total years of experience :11 years, 9 Months
Job profile involves follow up and collection on all overdue American Express credit card
accounts. It involves pre-evaluation of accounts and assessing credit risk in order to support
timely organizational decision making. Liaising with other departments to ensure excellent
service delivery for customer requests.
Job profile involves follow up and collection on all overdue Falak Tayyeb credit card accounts. It involves handling front office administration duties like answering phones, addressing questions and complaints from existing customers along with providing adequate assistance to them on a day-to-day basis. Liaising with other departments to ensure timely service delivery of customer requests.
involves opening of new accounts and selling credit cards to
HSBC relationship as well as non-relationship customers. It also
involves precise and accurate documentation and validation of
documents for processing the card/account opening request.
involves retaining mobile phone users that call in to the
contact center to cancel their contract with Three Mobile Network (UK).
It also includes after call work on external systems to validate
customer information and up-gradation procedures. It involves
customer service as well as core retention of customers who use
Three Mobile (UK).
Collections Litigation Support
involves approving qualified accounts for Litigation within 5
working days of entering the Review queues by examining account
characteristics and account activity. It also involves working on external
sources to identify and/or validate information. The core responsibility
of the job involved checking the remaining liabilities/employment status
and validating the same as per the Credit Bureau policies of JP Morgan
Chase. Awarded Team of the Year 2010 and Outstanding
Bachelor of Commerce