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Sayed Mohamed Eladly, Restaurant General Manager

Sayed Mohamed Eladly

Restaurant General Manager·KFC Restaurants (Americana Yum Co.)

Egypt

Bachelor's degree, Tourism

Work experience

Total years of experience: 13 years, 4 months

Restaurant General Manager

January 2021 - Present

KFC Restaurants (Americana Yum Co.)

Jeddah, Saudi Arabia

January 2021 - Present

Increased overall restaurant sales by 15% within the first year through targeted local marketing strategies and
•
strict service standards.
Led, mentored, and managed a diverse team of 30+ employees, optimizing individual performance and
fostering a culture of excellence.
Implemented effective cost-control and waste-reduction measures, successfully reducing operating expenses
by 10%.
Supervised end-to-end inventory management and supply ordering, maintaining an outstanding stock accuracy
rate of 98%.
Developed and executed comprehensive employee training programs, significantly enhancing staff productivity
and dropping turnover rates.
Company industry:
Food & Beverage Production
Job role:
Management

Restaurant General Manager

August 2015 - Present

Americana Group - Saudi Arabia

Jeddah, Saudi Arabia

I found this job using Bayt.com

August 2015 - Present

Restaurant General Manager by KFC
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Assistant Branch Manager

January 2018 - January 2020

KFC Restaurants (Americana Yum Co.)

Jeddah, Saudi Arabia

January 2018 - January 2020

Assisted in running day-to-day operations for high-volume units, driving an efficiency increase of 20%.
•
•
Managed precise labor scheduling and staffing configurations for 25 employees to ensure peak-hour coverage
and cost optimization.
Oversaw customer service benchmarks, successfully driving a customer satisfaction rating of 90%.
Coordinated closely with the supply chain network to streamline inventory levels, successfully reducing wastage
by 8%.
Ensured total adherence to strict corporate food safety protocols and municipal health regulations, achieving
100% compliance on all audits.
Company industry:
Food & Beverage Production
Job role:
Management

Supervisor

August 2015 - January 2018

KFC Restaurants (Americana Yum Co.)

Jeddah, Saudi Arabia

August 2015 - January 2018

Improved shift performance and delivery speed, leading to a direct 10% increase in overall shift sales.
•
•
Conducted rigorous, routine onboarding and training sessions for floor staff to guarantee absolute alignment
with brand guidelines.
Efficiently resolved complex customer complaints using the LAST model, boosting long-term customer retention
by 12%.
Monitored shift-level inventory control, preventative equipment maintenance, and supply orders to prevent
shortages.
Company industry:
Food & Beverage Production
Job role:
Engineering

Head Cashier

May 2012 - December 2013

Alrashedy company

Hurghada, Egypt

I found this job using Bayt.com

May 2012 - December 2013

Head cashier after that An accountant by Alrashidy company
Company industry:
Merchandising
Job role:
Accounting and Auditing

Receptionist

August 2011 - April 2012

Three corner Rihana - Elgona

Hurghada, Egypt

I found this job using Bayt.com

August 2011 - April 2012

Reservations and booking rooms
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Faculty of Tourism and Hotels, El Minia University

January 2009

January 2009

Bachelor's degree, Tourism

Egypt

Skills

Sales

Expert

Rate Negotiation

Expert

Tourism

Expert

Facilities

Expert

Ability to work under pressure and long time and solving the problems facing with customers

Intermediate

Ability to develop a network of clients and seek new relationships opportunties

Expert

Ability to cooperate and coordinate in order to achieve team goals

Expert

Sales

Expert

Rate Negotiation

Expert

Tourism

Expert

Facilities

Expert

Ability to training employees

Expert

CREATIVITY

Intermediate

CUSTOMER SERVICE

Intermediate

FOOD SERVICES

Intermediate

HOSPITALITY

Intermediate

INVENTORY CONTROL

Intermediate

JAVASCRIPT FRAMEWORKS

Intermediate

OPERATING COST

Intermediate

RESTAURANT OPERATION

Intermediate

RETAIL MANAGEMENT

Intermediate

Proficient ability with computer

Expert

Languages

English

Expert

German

Intermediate

Arabic

Native Speaker

Memberships

Ministry of Tourism

Transfair man of Bebo travel

February 2010

Training and Certifications

Certifications
English Language Proficiency
German Language Mastery (6 Levels)
Air Travel Reservation & Booking (Amadeus/EgyptAir)
Corporate Companies Accounting Certification
Food Safety, Customer Handling, and HR Management
HACCP Certified, Food Safety
From Egypt Air
Egypt Air
Aug 2008 - Sep 2008

Hobbies and interests

القراءة- كورة القدم- العمل تحت ضغط لساعات طويلة قد تصل 21ساعة يوميا-المحاسبة

الأدارة الجيدة والانجاز فى العمل والقدرة على التحكم فى فريق العمل الذى يعمل لدى وجعل روح المنافسة بين الفريق مما يساعدنى كثيرا على تحقيق اهداف المنشاة......وعندما استلمت احد المحلات كان ايرادة حوالى عشرة الالاف جنيه بفضل الله وصلته فى خمسة اشهر الى خمسة وعشرين الف حنيه ييوميا