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Sayed Mohammad  Alzaid, Retail Sales Executive

Sayed Mohammad Alzaid

Retail Sales Executive·Coton House – Indian Ethnic Ladies

United Arab Emirates

Bachelor's degree, Business Administration

Work experience

Total years of experience: 7 years, 7 months

Retail Sales Executive

July 2023 - Present

Coton House – Indian Ethnic Ladies

Lucknow, India

July 2023 - Present

Specialized in festive and occasion-based ladies ethnic wear.
Handled high-value Ramadan transacts up to ₹40, 000 in a single bill.
Assisted customers with styling consultant based on event and budget.
Maintained structured follow-up diary to convert inquiries within 48 hours.
Conducted inventory checks to ensure stock availability during peak periods.
Achieved consistent monthly sales targets.

Company industry:
Fashion & Apparel

Retail Sales Executive

October 2020 - December 2022

Whirlpool

Lucknow, India

October 2020 - December 2022

Achieved 90% non-season targets and up to 140% during fesƟval periods.
Generated ₹12-20 lakhs monthly revenue through needs-based selling.
Increased average bill value via add-on products and finance benefits.
Delivered product demonstraƟons to improve conversion rate.

Company industry:
Consumer Electronics

Customer Service Executive

May 2018 - September 2020

LG Electronics – Consumer Appliances Division

Lucknow, India

May 2018 - September 2020

Managed customer complaints and service coordination.
Supported sales team in improving post-purchase customer satisfaction.
Assisted in product demonstrations and contributed to sales performance.
Maintained service documentation and follow-up records.

Company industry:
Consumer Electronics

Education

Lucknow university

April 2018

April 2018

Bachelor's degree, Business Administration

India

Skills

Management
Expert
Management
Expert
Customer Focus
Expert
Customer Focus
Expert
Upselling
Expert
Upselling
Expert
Customer Handling
Expert
Customer Handling
Expert
Teamwork
Expert
Teamwork
Expert
LANGUAGES
Expert
LANGUAGES
Expert
MICROSOFT WINDOWS 2000
Beginner
MICROSOFT WINDOWS 2000
Beginner
MARKETING
Intermediate
MARKETING
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
FASHION
Intermediate
FASHION
Intermediate
MANAGEMENT
Expert
MANAGEMENT
Expert
DELIVERY
Expert
DELIVERY
Expert
NEW BUSINESS DEVELOPMENT
Expert
NEW BUSINESS DEVELOPMENT
Expert
CONTRACT ANALYSIS
Intermediate
CONTRACT ANALYSIS
Intermediate
CROSS SELLING
Intermediate
CROSS SELLING
Intermediate
ELECTRONICS
Intermediate
ELECTRONICS
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
KEY PERFORMANCE INDICATORS KPIS
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate
REVENUE GROWTH
Intermediate
REVENUE GROWTH
Intermediate
SALES
Intermediate
SALES
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate
UPSELLING
Intermediate
UPSELLING
Intermediate

Languages

English
Expert
Hindi
Expert
Urdu
Expert

Training and Certifications

Certifications
Customer Service Tourism
Reliance Foundation
Jan 2026