Nitrogen Specialist
Halliburton
Total years of experience :28 years, 11 Months
Performs rigging up/down of service line equipment to provide quality service to the customer.
Maintains general housekeeping responsibilities on location.
Performs pre/post job Nitrogen/ Pumping equipment inspections for the next job.
Perform pumping jobs according to the job design.
Carry out maintenance for all equipments (triplex pump _HT 400 pumps _ batch mixer- N2 unit& Liquid nitrogen Tanks).
Run all HTs pumping units.ACE ARC and UNI-PRO
Operate Nitrogen pump units. Halliburton High Pressures Nitrogen Pump Units working without Booster Pump. (250K - 180K - 340K - 240K - 90K). And Blue-Ocean pumps.
Making many Lifting jobs, Displacement jobs, Sand Clean-Out jobs, Firing jobs ( Perforation by N2 ), Stimulations Jobs, Nitrified-Acid Jobs, and Post Frac Fill Removal Jobs (Nitrified clean out and Foaming clean out).
Work in all pipe line services.
Run All Stimulation & Acid Calculation.
Run all Acid and chemical Treatment Mixing Procedures.
Chemical Data Sheet & Material Safety Data Sheet of All Acid Treatment Solution Chemicals.
Potential Hazards of Stimulation jobs
Prepare all job documents (Service Ticket, Job Log, Customer Survey, Pre & Post Maintenance and Work Permit).
-Direct, coach, control and manage staff to ensure that they are developed to their maximum individual and collective skills, and that these skills and abilities serve to achieve optimum levels of service for the company
Ensure cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.
Develop dupty/supervisors to contribute to the motivation and development of the team and ensure that the highest levels of customer service are provided and that the department achieves its objectives and key performance indicators.
Motivate and drive the performance of Front end staff on the incentive schemes so that the team achieves their targets contributing to the business revenue
In conjunction with the Operation Manager, conduct the recruitment process using the competency approach so that we have the right people in the right jobs
Ensure that all customer complaints and claims are processed, resolved and documented
Provide managerial support and guidance to all direct reports and ensure that all staff appraisals are scheduled and conducted within company time frames
Carry out store manager duties to ensure that customer complaints are dealt with in a professional, empathetic and swift manner, reporting any action to prevent recurrence to the Store Manager
Keep abreast of customer services techniques, new methods, equipment and technology in order to improve the customer services department’s service offering to customers
Keep abreast of Global and Regional or local policies related to customer service effectiveness in order to stay ahead of the game as market leaders in Service Excellence
Responsible for daily front end staff short & over
Responsible for daily & monthly all front end staff attendance ( including dupty, supervisors, casheirs, coordinators, trolly boys )
Increasing sales from 100.000 E.P to 400.000 E.P.
Duplicated sales for every salesman from 200.000 to 500.000 E.P
Preparing and Managing Training courses for new employees.
Responsible for weekly and monthly sales report.
Responsible for daily & monthly all staff attendance.
Responsible for weekly schedule for all staff.
Direct, coach, control and manage staff to ensure that they are developed to their maximum individual and collective skills, and that these skills and abilities serve to achieve optimum levels of service for the company.
Ensure cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise
Develop supervisors to contribute to the motivation and development of the team and ensure that the highest levels of customer service are provided and that the department achieves its objectives and key performance indicators
Ensure accurate records of the department’s activities are maintained and statistical monthly reports prepared, analyzed for trend and suggestions for corrective action are made to the store manager. Ensure that the reports are submitted on time
Motivate and drive the performance of Front end& scanning & data entry and receiving staff on the incentive schemes so that the team achieves their targets contributing to the business revenue
Identify report on, evaluate and investigate recurring service problems, to enable corrective actions to be taken - thereby providing ongoing improvements to existing service levels
Ensure that all customer complaints and claims are processed, resolved and documented
Carry out store manager duties to ensure that customer complaints are dealt with in a professional, empathetic and swift manner, reporting any action to prevent recurrence to the Store Manager
Responsible for daily & monthly cashiers short & over
Responsible for daily & monthly all front end staff attendance (including deputy, supervisors, cashier, customer helpers, scanning team, data entries and receiving)
Responsible for weekly schedule for all front end staff (including deputy, supervisors, cashiers, customer helpers, scanning team, data entries and receiving)
Best Supervisor 9/2003
Big Branch Brother (BBB) Captain 2003 - 2004
Quality control.
Increasing sales from 150.000 to 250.000 E.P.
Direct, coach, control and manage staff to ensure that they are developed to their maximum individual and collective skills, and that these skills and abilities serve to achieve optimum levels of service for the company.
Ensure cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.
Ensure accurate records of the store’s activities are maintained and statistical monthly reports prepared, analyzed for trend and suggestions for corrective action are made to the GM. Ensure that the reports are submitted on time.
Motivate and drive the performance of staff on the incentive schemes so that the team achieves their targets contributing to the business revenue.
Identify report on, evaluate and investigate recurring service problems, to enable corrective actions to be taken - thereby providing ongoing improvements to existing service levels.
Ensure that all customer complaints and claims are processed, resolved and documented.
Provide managerial support and guidance to all direct reports and ensure that all staff appraisals are scheduled and conducted within company time frames.
Keep abreast of customer services techniques, new methods, equipment and technology in order to improve the customer services department’s service offering to customers.
Responsible for daily & monthly all staff attendance.
Responsible for weekly schedule for all staff.
Quality control.
Improvement of customer service.
Responsible for daily & monthly cashiers short & over.
Responsible for daily & monthly all staff attendance
Responsible for weekly schedule for all staff
Quality control.
Improvement of customer service.
Responsible for daily & monthly all staff attendance
Responsible for weekly schedule for all staff
Management Diploma ( Cairo University - first year ) • Management Studies. • Marketing Management. • Sales Management. • Purchasing Management. • Production Management. • Human Resource Management. • Human Sicology in the organizations. • Information Technology. • Management Accounting.