customer relation manager
Landmark Arabia co,.
مجموع سنوات الخبرة :17 years, 2 أشهر
Building relationship with customers and potential customers for creating and maintaining a loyal customer base.
Keeping the customer up to date on product and services to maintain relationship.
Scheduling of deliveries to the customers. Fully conversant with GDMS (Global delivery management system) Software .
Stock Transfer from warehouse and different branches.
o Interpretation of sales data on daily, monthly &YTD basis.
o Attending customer s complaints and providing solutions, after sales services.
o Daily staff briefing and duty allotments.
o Keeping track of market trend and competitors activities.
o Sales & distribution of stationary, computer accessories, office automation equipments in Jeddah area with targeted growth.
o Procurement of product from the market.
o Supervising credit and collection activities.
o Price negotiations, handling customer complaints and after sales service
o Scheduling of deliveries to the customers. o Stock Transfer from warehouse and different branches. Fully conversant with BRIO software. o Interpretation of sales data on daily ,monthly &YTD basis. o Attending customer s complaints and providing solutions ,after sales services. o Daily staff briefing and duty allotments. o Keeping track of market trend and competitors activities.