Internet Technical Support
ETISALAT TELECOMMUNICATION
Total years of experience :20 years, 11 Months
Working as a Technical Support Engineer in Internet Section support on all technologies Dial-Up, ISDN, DSL, Wi-Max, Cable Modem (HFC) and GPON.
Setting up the current in-house network infrastructure to maintain the flow of traffic & update the Antivirus, spy ware accordingly.
Implementing & maintaining new software in the company etc…
Troubleshooting of email, backing up of email, transferring of email Data Etc...
-Monitoring of the log generated by the user available in Domain.
Working as Network Engineer for all the broadband operations in Lucknow city.Major work constitutes the Installation of New connections within specified period & complaint resolution with in company’s TAT. Established the
Network between LAN through routers. Also handles the liasoning work with BSO like TTSL & BSNL for E1 maintenance
1- Computer Hardware and Software maintenance.
2- LAN / WAN installation and configuration.
3- Taking mail and data backup on daily and weekly basis.
4- Updating and sending daily records to seniors.
From - Lucknow University Subjects:- Computer Science, Physics and Maths
From U.P. Board Subjects:- Hindi, English, Maths, Physics, Chemistry.
From U.P. Board Subjects:- Hindi, English, Science, Social Science, Maths,Biology