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Sazzad Hossain, Swing Manager – Shift Operations & Compliance

Sazzad Hossain

Swing Manager – Shift Operations & Compliance·McDonald’s

Saudi Arabia

High school or equivalent, Humanity

Work experience

Total years of experience: 3 years, 10 months

Swing Manager – Shift Operations & Compliance

September 2025 - Present

McDonald’s

Riyadh, Saudi Arabia

September 2025 - Present

Led full-shift operations (kitchen, counter, drive-thru) for teams of to 20
crew members, delivering smooth end-to-end service during peak hours
Enforced zero-tolerance food safety standards, achieving 100% FIFO and
expiry compliance zero or expired product usage
Company industry:
Food & Beverage Production

Crew Trainer – Operations & Onboarding

August 2022 - August 2025

McDonald’s

Riyadh, Saudi Arabia

August 2022 - August 2025

Trained and onboarded 40+ new crew members across all stations (kitchen,
counter, drive-thru), reducing average training time by 2 weeks
Delivered practical coaching using McDonald's training modules and SOPs,
resulting in faster ramp-up and higher service accuracy
Monitored hygiene, food safety, and order quality in real time, correcting
issues immediately and maintaining consistent standards.
Company industry:
Food & Beverage Production
Job role:
Hospitality and Tourism

Education

Major General Mahmudul Hasan Adarsha College

May 2018

May 2018

High school or equivalent, Humanity

Bangladesh

Education Higher Secondary Certificate (HSC) Major General Mahmudul Hasan Adarsha College Year of Passing: 2018 Group: Humanities Result: GPA 3.42 out of 5.00 Successfully completed Higher Secondary Education with a focus on Humanities, gaining a strong foundation in subjects such as History, Geography, Sociology, and Literature. Developed critical thinking, analytical, and communication skills through coursework and extracurricular activities. Achieved a GPA of 3.42, demonstrating consistent academic performance and dedication to studies.
View attachment

MAJOR GENERAL MAHMUDUL HASAN ADARSHA COLLEGE

January 2018

January 2018

High school or equivalent, Arts And Humanities

Bangladesh

BORNI S.O. HIGH SCHOOL

January 2016

January 2016

High school or equivalent, Arts And Humanities

Bangladesh

Skills

Warehouses
Expert
Warehouses
Expert
Restaurants
Expert
Restaurants
Expert
Customer Service
Expert
Customer Service
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
TEAMWORK
Expert
TEAMWORK
Expert
COMPUTER LITERACY
Expert
COMPUTER LITERACY
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
LITERACY
Intermediate
LITERACY
Intermediate
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
FOOD SERVICES
Expert
FOOD SERVICES
Expert
OPERATIONS
Expert
OPERATIONS
Expert
SCHEDULING
Expert
SCHEDULING
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
OPERATIONAL RISK MANAGEMENT
Expert
OPERATIONAL RISK MANAGEMENT
Expert

Languages

English

Native Speaker

Arabic

Expert

Training and Certifications

Certifications
Shift leadership Transitions
Hamburger University
Jan 2026
Show credentials
Training
Shift leadership Transitions
Jan 2026
Show credentials

Hobbies and interests

Reading Books or Case study