call center agent
Zaatar w Zeit
Total years of experience :8 years, 11 Months
Responsible for inbound and outbound calls,
handling client problems and complaints, forwarding feedback to the customer service department and reporting.
handling Zomato online orders as well as Zaatar w Zeit online App orders.
I was contacted by the owners of Fashion Next Door for a 3 months contract job opportunity for a new shop opening in Ashrafiye area called 1969 as well as supporting their luxury boutique store on rush days and holidays.
A very fun work environment with the most luxurious taste in fashion to work and build an experi-ence with. After 2 straight years of consistency I have decided to look for a better job opportunity.
From a Sales advisor to being one of the best at customer service with many certificates and managing a store at some points, being flexible enough to support multiple branches.
Experience includes : New branch opening, Stock take, opening/closing, daily reports, weekly floorwalk, monthly sales report and follow up, emails, cashier, sales, interpersonal, teamwork and team spirit, motivational etc..