Sebin Baby

Customer Support Engineer at HCL Infosystem MEA

• United Arab Emirates - Dubai
• April 2010 to June 2011

Client: Assicurazioni Generali SPA ( Jan 2011- Till date)
Major Responsibilities
• Design for complete IT solution.
• Team leader for implementation team.
• Manage complete IT infrastructure including servers, switch, firewall, cisco voip.
Client: Noor Islamic Bank ( May 2010 - Dec 2010 )
Major Responsibilities
• Basic trouble-shooting of the desktops & printers
• Taking the owner ship in trouble shooting critical applications like ICCS (Image based Cheque Clearing System), Central Bank Fund Transfer System.
• Asset Management.
• Basic scripting for the mass deployment of the software using the tools available.

Technical Support Executive at Sutherland Global Services

• Other
• February 2009 to February 2010

Hardware and Network Engineer at FirstIT Solutions

• Other
• October 2007 to February 2009

Test Center Administrator at Everonn Systems India Limited

• Other
• June 2008 to February 2009