Customer Support Engineer
HCL Infosystem MEA
Total des années d'expérience :3 years, 8 Mois
Client: Assicurazioni Generali SPA ( Jan 2011- Till date)
Major Responsibilities
• Design for complete IT solution.
• Team leader for implementation team.
• Manage complete IT infrastructure including servers, switch, firewall, cisco voip.
Client: Noor Islamic Bank ( May 2010 - Dec 2010 )
Major Responsibilities
• Basic trouble-shooting of the desktops & printers
• Taking the owner ship in trouble shooting critical applications like ICCS (Image based Cheque Clearing System), Central Bank Fund Transfer System.
• Asset Management.
• Basic scripting for the mass deployment of the software using the tools available.