Document Controller
Kubik Maltbie
Total years of experience :8 years, 0 Months
Responsibilities Handled:
• Maintaining a tracking facility to enable documents to be updated easily.
• Scanning in all relevant new documents.
• Filing of documents
• Excellent interpersonal skills and professional telephone handling manner.
• Utilizing a gate range of office software, including emails, spreadsheets and database.
• Ability to evaluate, prioritize, organize and delegate work schedules.
• Assisting departments with queries on documentation requirements & submissions.
• Uploading and downloading all documents as and when requested.
• Handling and Controlling of all documents from contractor.
• Receiving, dispatching, distributing, filing and controlling of all the Technical documents.
• Follow up of the documents with the clients
• Assisting Construction Manager for Outgoing and Incoming letter.
• Handling of all documents from contractor and reply it on time.
• Preparing different formats, index, file labels, designing covers pages etc.
• Updating of log according to the projects.
• Maintaining a tracking facility to enable documents to be update easily.
• Scanning in all relevant new documents.
• Filing of documents
• Excellent interpersonal skills and professional telephone handling manner.
• Utilizing a gate range of office software, including emails, spreadsheets and database.
• Ability to evaluate, prioritize, organize and delegate work schedules.
• Assisting departments with queries on documentation requirements & submissions.
• Uploading and downloading all documents as and when requested.
*Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
*Handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, checks and etc.
*Also handle duties such as customer service, payroll, and implementing department policies and changes.
*Discuss performance problems with employees and work with upper management to hire new employees or dismiss current employees.
*Arranging accommodation for onsite employees by co-ordination with various branch offices and to continuously improve the quality of services by visiting and studying the overseas location.
*Event Management, organizing meetings, conferences, making travel arrangements and hotel reservations for guests & foreign delegates.
*Answered telephones and transferred calls to appropriate staff members.
*Providing information about new products and schemes to customers.
*Preparing Reports for the Average Handle Time (AHT) and Quality Tracker for the Team.
*Maintaining Quality according to Quality Parameters.
*Monitoring the Trainee and guiding then for Better Performance while frame with the customers.
*To ensure that response provided to the Customers are within the time frame with Best Quality.
Completed 12th From University of Mumbai
