Upper Account Manager
Hilti Emirates
Total years of experience :13 years, 0 Months
•Generating leads and opportunities by visiting key stake holders and influencers for information and further developing them into future potential business.
• Maintaining relationship with existing client for the Companies Growth prospects & Developing relationships with key Stake holders, influencers and management in target organizations for Systematic business development.
•Mentoring and supporting new team members with field rides for product applications, trainings and closing deals. Also providing feedback to management in hiring process in Field Rides for new candidates
•Recording Daily sales Execution activity on Sales Force dot com (SFDC) and utilizing all elements of the SFDC Sales Management/ Process to effectively analyze, explore and control the Leads & opportunities within the territory for future business.
•Developing & maintaining relations with, Civil, M.E.P, IF, and Facade Contractors to have info on projects & HRP in the same.
•Keeping track of the KEY PROJECTS with customers from Date of Award to hand over, in order to ensure the implementation of Hilti Systematic Development approach to customer to secure HRP business completely.
•Forecasting sales and stock planning for the entire duration of the project. and also introducing New Product to all Customers
•Coordinate proactively with our finance control team and customer finance department in timely collections, reconciliation of accounts etc, to ensure customer satisfaction and company collection targets
•Actively manage and develop the growth of key products within the Focused customers in the territory. To ensure the appropriate level of coverage is given to both Buying and Non- Buying Potential customers within the customer platform to develop profitable growth.
•Obtain information on competition, market price levels, new launches, seminars, new outlets, quality issues, products.
•Secure and manage existing accounts as well as develop new accounts by increasing the share of wallet, through product penetration, loyalty agreements, and building relationship
•Involved in pre-qualification preparation, vendor approvals, product specifies and bid process
•Conduct special training and innovation tours for engineers and site supervisors on Power tools, Diamond drilling, Chemical anchors, direct fastening and other Hilti Products & services
•Overachieved planned, Targets with an Average double-digit Sales Growth through my whole tenure at Hilti since 2019.
•Developed various customer from Zero to Key Customers in Hilti through Systematic Account Development, penetrating products at all applications.
•Contributed by Overachieving Target by 124% in year 2021 with 26% growth in corded Power tools, heavy breakers, combihammers, rotaries, grinders
•Contributed by Overachieving Target by 196% in year 2022 with 51% growth in electrical Power tools heavy breakers, combihammers, rotaries, grinders, Fire sealant and Chemical Anchors
Enquiry Generation from various from different sources .
Working on Marketing Strategies from base level and doing Market analyses for further business development.
Following up on regular basis for status of Projects and exploring new Opportunities in the market.
Maintaining relations with M.E.P Contractors, Civil Construction & Contractors and Consultant companies etc. for prospective business.
Coordinating between Sales Operation, Dispatch, Production, Material and Quality deptt. In order to have efficient and smooth operations
Keeping track on the announced projects from design phase till the finalisation of all kind of contractors.
Discovering the Decision making people from the client side and trying to build relation with them.
Negotiating terms & conditions of agreement and conclude sales order.
Bill payment collection.
Prepare and deliver the Product Technical presentation, Prequalification and Technical Submittal that explaining for the Consultant approval .
participation in various exhibitions for exploring new oppurtunities.
Attending training to develop relevant product knowledge, sales techniques and skills
Working for product inclusion in the Approved vendor list of various Consultants, Clients and Govt. Authorities.
Working with various Authorized dealer with view of business Development and growth strategies.
Creating new client tally for the Companies Growth prospective.
PROJECTS :-
1.Juwaizah Development Sharjah
2.OHL 11 KV in Northern Emirates (FEWA)
3.Mohd. Bin Zayed city in Fujairah
4.Mohd. Bin Zayed city Sector - 35
5.Al Falah community Stage - 4
6.Emal Al Taweelah, kizad indl. Area.
7.Emirate Neighbourhood Abu Bhabi
8.Gayathi indl. Area Development. Etc..
• Initiation of relationship building with Contracting, Construction and Consultant Companies and maintaining relationship with them.
• Working on leads generated by sales coordinators and myself.
• Visiting clients for getting familiar with their requirements
• Presentations and demonstration of activities for technical clarifications.
• Working for product approval from various consultants.
• Generating leads by visiting the constructional sites (hospitals, shopping malls, hotels projects etc), cold calling to M.E.P Contractors, visiting their offices, etc.
• Regular follow-up with the customers to know the status.
• Preparing Technical Submittal for the Consultant approval.
• Maintaining relations with M.E.P Contractors, Civil Contractors etc. to know about all new projects & scope of company`s product in the same.
• Introducing the company and its products to potential clients and getting business out of it.
• Doing Market analyses for further business development through different channels.
• Handling accounts of existing as well as new clients for requirements follow up and payments etc.
• Representing the company and mainting the relationship with existing as well as new clients and exploring new oppurtunities.
• Conduct contract negotiations with customers, proposal clarifications coordinate the final review of proposal and contracts including required documentation before signing and delivery to customer.
Responsibilities: \n• Preparing strategy to explore business into new areas. \n• Coordinating the whole India Sale through the central office. \n• Initiation of relation building with Electrical Consultants and Authorized dealers and maintaining relationship with them. \n• Projects undertaken such as advertising the product through different media. \n• Supervise & Coordinated different Marketing events and exhibitions across the country \n• Exploring the market through various marketing activities(outdoor ads, print media) \n• Creating awareness and creating opportunity for business to grow expanding market for the product. \n• Preparation of quotation and client interaction for technical clarification. \n• Giving presentation and handling queries regarding product. \n• To get data collected and analysis for further planning and strategy making. \n• Analysis of existing customer and identifying new potential areas for business development.
Masters in business administration with marketing as major
