Seif Gobara

• Developed comprehensive sales business plans to drive revenue growth and market penetration.
• Managed key accounts, fostering strong relationships to enhance customer loyalty and retention.
• Conducted in-depth data analysis to inform strategic decision-making and optimize sales performance.
• Set ambitious sales goals and quotas, consistently achieving or exceeding targets.
• Conducted site visits to engage with clients and understand their needs, enhancing service delivery.
• Oversaw the entire sales cycle, from prospecting to closing deals, ensuring a seamless experience for clients.
• Actively identified and pursued new sales opportunities, contributing to a robust sales pipeline.
• Collaborated with cross-functional teams to align sales strategies with business objectives.

• Developed comprehensive sales business plans that drove revenue growth and market penetration.
• Set and managed ambitious sales goals and quotas, consistently exceeding targets.
• Oversaw the entire sales cycle, from prospecting to closing, ensuring a seamless process.
• Proactively identified and engaged potential prospects and leads, expanding the client base.
• Discovered new sales opportunities through market analysis and networking efforts.
• Cultivated strong client relationships, enhancing customer loyalty and retention.
• Leveraged up-selling and cross-selling strategies to maximize revenue from existing clients.
• Delivered exceptional after-sales support, addressing concerns and ensuring customer satisfaction.
• Resolved complaints efficiently, contributing to a positive customer experience and long-term success.

• Leverages in-depth knowledge of Etisalat products and services to effectively address and fulfill corporate accounts’ needs, outperforming competitors.
• Proactively collaborates with cross-functional teams to ensure seamless processing and timely delivery of customer requirements, providing valuable feedback to the Sales Supervisor.
• Compiles and presents comprehensive reports detailing key achievements and market segment updates, identifying and capitalizing on business opportunities.
• Develops and analyzes sales forecasts and pipelines, implementing strategic actions to drive growth and enhance sales performance.
• Demonstrates a results-oriented approach, consistently exceeding targets and contributing to overall business success.

• Proactively identifies and engages potential new accounts by utilizing business intelligence from Sales & Marketing Planning and third-party data sources to generate high-quality leads.
• Actively pursues new business opportunities from assigned small business accounts and internal referrals, demonstrating a strong ability to convert leads into sales.
• Enhances customer satisfaction through consistent and effective daily interactions, including solicitations, account calls, and face-to-face meetings, fostering long-term relationships.
• Collaborates with cross-functional teams to align strategies and maximize business growth, showcasing strong communication and negotiation skills.
• Continuously seeks to improve sales techniques and methodologies, contributing to personal and team success in achieving sales targets.

• Spearheaded the outbound distribution channel for Vodafone and Etisalat, driving growth in postpaid lines and ADSL.
• Achieved horizontal penetration into Strategic Accounts by successfully acquiring new customers, enhancing market reach.
• Drove vertical penetration by introducing additional Products & Services, increasing overall revenue.
• Evaluated and improved customer experience with Strategic Accounts, fostering long-term relationships.
• Led a high-performing team of 16 call center agents and 1 supervisor, ensuring operational excellence.
• Oversaw all channel activities, including training and coaching, while effectively managing call center data for performance optimization.