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sellak Anass, Technical Support Expert

sellak Anass

Technical Support Expert

intelcia

Location
Morocco - Casablanca
Education
Higher diploma, Programmation et réseau informatique
Experience
11 years, 9 Months

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Work Experience

Total years of experience :11 years, 9 Months

Technical Support Expert at intelcia
  • Morocco - Casablanca
  • My current job since September 2012

وظيفتي الرئيسية تتمثل في تأمين التكوين المستمر و كدا التكوين الأولي للمستخديمين(التقنيين) و مراقبة جودة العمل.التكوين يخص مجال الاتصالات و الاعلاميات, نشتغل حاليا على منتوج الشركة الفرنسية المتخصصة في الاتصالات SFR
Ma mission actuelle consiste à assurer la formation initiale, la montée en compétence et la formation continue.Je travaille actuellement pour les deux comptes : SFR et DARTY

Education

Higher diploma, Programmation et réseau informatique
  • at Université du Littoral Côte d'Opale - ULCO - Sup'Technology
  • August 2011
Diploma, Development Engineering Technician
  • at CFMOTI
  • July 2009

Specialties & Skills

Software Quality Control
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Variant Configuration
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French
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Technology Training
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Continuing Education
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Supervision : Avaya CMS, N2000 Huawei, Huwaei U2000, AMS, AWS
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Programmation web: ASP.net, HTML, CSS, XML, PHP, Java Script
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OS: Windows, Linux,Mac Os
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SGBD : SQL, MySQL, Access
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Conception: UML, Merise
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bureautique: Ms Office, Editeurs des images
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Languages

Arabic
Expert
French
Expert
English
Intermediate

Training and Certifications

Technicien spécialisé en développement informatique (Training)
Training Institute:
CFMOTI
Date Attended:
September 2006
Cycle formation : Techniques de Coaching/Débriefing (Training)
Training Institute:
Smartshore - Intelcia
Date Attended:
April 2013
Duration:
40 hours
Licence ingénierie des systèmes informatiques distribués (ISIDIS) (Training)
Training Institute:
l’université du Littoral côte d’opale via Sup ’Technologie Casablanca
Date Attended:
September 2009
Formation du Formateur / PNL (Training)
Training Institute:
SmartShore - Intelcia
Date Attended:
May 2014
Duration:
40 hours

Hobbies

  • Trekking - Hiking - Music