Head of Product Innovation & Development
Bank of Beirut
Total years of experience :12 years, 2 Months
Directs and manages Transaction Banking Products/Services for corporate and commercial banking clients through development of its pillar products, mainly Trade, Collection, Liquidity and Payment solutions.
- Awarded “Best Transaction Bank in Lebanon” for 2016 by Banker Middle East.
- Awarded “1st Cash manager Euro-money Awards 2016”.
- Awarded “Best Transaction Bank in the Levant” for 2015 by Banker Middle East.
- Awarded “Best Cash Management Bank” for 2015 by Banker Middle East.
Main Achievements:
• Insured proper development and implementation of several Cash Management products and services.
• Worked closely with Deloitte to create the BRD for the Corporate E-channel, mobile application and several upcoming projects.
• Created a closed loop payments solution for a leading international NGO used by over 3, 000 families.
• Created customized payments cards for a major local lending institution.
• Successfully launched Corporate e-Banking channel in Bank of Beirut - Oman.
• Awarded “Best Transaction Bank in Lebanon” for 2016 by Banker Middle East.
• Awarded “1st Cash manager Euro-money Awards 2016”.
• Awarded “Best Transaction Bank in the Levant” for 2015 by Banker Middle East.
• Awarded “Best Cash Management Bank” for 2015 by Banker Middle East.
Roles:
• Develop, implement and coordinate the launch of Cash Management products and determine their attributes, feasibility, pricing, and profitability in line with the Cash Management approved strategy.
• Prepare business cases for new products and obtain relevant/necessary approvals.
• Ensure that all product solutions are aligned with regulatory requirements while maintain all product guides / manuals and approvals.
• Continuously monitor and assess competitor offering and business initiatives.
• On-going product management, development and review.
• Continuous revision and overhauling to improve existing processes.
• Effectively manage & monitor IT Risk.
• Follow-up and contact senior management on issues concerning difficulties or delay in the execution of a project plan.
• Smoothly Implemented cash management services for over 300 clients (existing and new accounts).
• Developed outstanding cash management expertise and increased knowledge of the function.
• Enhanced client relationships and developed new businesses by implementing an advisory strategy enabling Corporates to improve their fund management effectiveness.
• Directed the operations and sales support for overall activities.
• Enrolled over 700 clients on Bank of Beirut e-platform and assisted a portfolio of 2, 000 Customers.
• Managed and increased the effectiveness and efficiency of Support Services.
• Controlled all documentation related to Transaction Banking Services and executed continuous auditing.
• Functioned as a liaison between real estate agents, clients and other brokers.
• Managed the administrative tasks from maintaining the clients’ data to opening and closing sales process.
Completed on the 3rd of February 2011