Sergey Zubkov

Managing the project of designing, building, and operating a new data center since 2022.
The data center launched into operation in January 2024. // dpdatacenter at com

Online services in the space of people’s privacy. // timesoft.dev
TimeSoft has two services: savetofuture.com and allpwd.com

CTIO for the group of companies and their subsidiary companies.
Covering IT and technical areas for the holding company, and supervision of IT for its 7 subsidiary companies. // dpc-group.com

Travel industry internet-startup project.

Building a new AIREXE project from zero. Prepared and executed AIREXE ICO.

Management consulting services for Sotelco Ltd (known earlier are “Beeline Cambodia”), local Cambodia GSM operation. Reducing of operational expenses, optimizing purchases, optimization of organizations structure. Preparation Beeline Cambodia mobile operator for sale, facilitating due diligence processes. Execution of sale process, telecom assets sale process and transfer to a new owner; migration of subscriber base to new owner billing; network de-rollout. Later, technical adviser and consulting to the owner for the other projects (telecommunications/mobile operations projects, M&A in telecom and other). Additionally, general management of premium serviced apartments resort for the same owner.

International project management for IT and Telco businesses. Business development and consulting. Some of successful projects:
- Audit of IT, Billing and Technical infrastructures;
- Optimization and cost reduction for companies;
- IT and Telecom consulting;
- Delivery and deployment of IT and business support systems (hardware, software, services);
- Software development projects.
Projects geography: CIS, Asia, Africa.

Development of internet startup-project

Managing company with 300+ employees and multimillion budget. Building strong management team and talented core staff. Strong control of P&L, investments, loans. Perform crisis management. Cleaning up fraud and losses. Optimization of operational expenses. Expanding network coverage by 3 times and subscriber base by near 2 times. Company development by investing in new solutions and network construction. Expanding sales and marketing activities. Normalizing relationship with ministry, regulator, and parliament telecom committee and other governmental entities. Within this year company Revenue reached 20 million USD.

• Within 4 months EBITDA increased from ~0 to good positive level.
• Developed new own Sales and Customer Care network centers by constructing and opening 10 regional S&CC and mini sale-points.
• GSM network increased from 150 to 270 and the network coverage widened by 300%.
• Swapped and hired new top-management (directors) and middle-management team. Restructuring and optimization company departments.
• Operational expenses reduced by 20%.
• Normalized relations with governmental regulators.
• Due diligence, negotiation process and acquisition of 3G license/company owning.

About Nur Telecom:
Trademark “O!”. Mobile operator (GSM 900/1800) offering standard mobile and some innovative services. Network coverage in all major populated areas of Kyrgyzstan. In commercial operation since beginning of 2009. 300 own employees. Several hundreds of GSM base stations. Third largest telecom company in Kyrgyzstan. www /dot/ o /dot/ kg

Audit of existing IT / Billing / VAS / Customer Care / Call Centre. Generating plan for substantial improvement in those areas. Telecel Zimbabwe operation is an established company with 10 years history, but required sufficient improvements. IT and Billing department structure reshuffling. Expenses and costs saving actions performed. Prepared and opened tenders for IT Infrastructure, Call Centre, IVR, IP PBX, Billing and Customer Care systems; ERP system upgrade.

• Reduced monthly recurring operational expenses (my estimation is up to 30% in IT).
• Restructured IT and Billing team for efficient functioning.
• Issued tenders for effective upgrade/swap of outdated systems exploited by operator.
• Supported new mass market products commercial launch with legacy outdated billing
• Built business processes for commercial warehousing and new call centre.


About Telecel Zimbabwe:
Second largest GSM mobile operator in Zimbabwe. Owned by Telecel Globe, the subsidiary of Orascom Telecom. 200+ employees. Network coverage of all main central cities of Zimbabwe. www /dot/ telecel /dot/ co /dot/ zw

Took control of the company to speed up its commercial launch. Pushed decision-making process. The challenge was to launch in commercial operation as soon as possible but with adequate quality to keep the license. Hired management and other staff up to 100 own employees. Managing projects of GSM Network Rollout (base stations construction, commissioning), Billing, VAS, Call Centre, IT Infrastructure, SIM production, ERP. Supervision for designing and construction of the flagship shop. Negotiation and signing of National and International interconnection agreements.

Development of new green filed GSM license in Cambodia. Development of investment plan, project plan for operation launch. Hiring company staff, recruiting management, structuring company. Renting and constructing office and core site premises and GSM network sites. Tendering for GSM/IT/Marketing/Commercial areas and controlling all execution. Directing network rollout and billing projects delivery and launching. The operation was transferred to hands of CEO/Directors during commercial opening. Project value: 20 million USD of initial investments. Company growth from 0 to 100+ employees.

• Just in 6 months from the start of the project, Shareholders received company launched in commercial operation.
• Very fast network rollout. Sites lease agreements signed with 30% less price than other competitors.
• Fully-fledged back office support, including ERP, Billing, CRM, QC, Call Centre.
• Business built with optimized operational expenses when high quality maintained.
• Full range of value added services and full billing support from the first date in commercial operation.
• Prepared business planning for new Laos GSM operation. Initiating official negotiations for GSM Laos license.


About the company:
Timeturns Holdings is an international business holding company, acquiring stakes in fast growing Telecom companies in Asia and Africa. Own shares in Nepal, Cambodia, Burundi, Tanzania, Sierra-Leone, DRC. Timeturns build new mobile operations in Cambodia and Burundi and own some more telecom licenses.
Cambodia operation company name: LATELZ; trademark: Smart Mobile

Participated in business and investment plan development for a new operation. Prepared a whole company developed project plan. Joined immediately on issuance to Azerfon of GSM license from Ministry of Telecom. Participated in all areas of operator development from the beginning, including administrative, technical, commercial, legal. Acting CTO and CIO for the initial period. Held tenders and contracts negotiations for IT and Billing infrastructure, GSM Network infrastructure, ERP system, Call Centre, Trouble Ticketing System, Roaming solutions, corporate security solutions. The total value of the contracts and investments is ~30 millions USD. Direct supervision of implementation of the above projects. Supported corporate business processes development. Yearly IT and Billing budgeting. Directly managed department of 45 people.

• In 1, 5 year operation launched with full set of services and remote sale and customer care offices.
• Implemented and successfully launched core systems scalable for the future growth of operator.
• 500 000 subscribers gained within 1 year of commercial operation.
• Developed formalized business processes for IT, Billing, Software development and Roaming departments.
• Established Quality Control procedure and Quality Testing group, which ensured high quality of commercial services, products, tariffs, with lack of errors.


About Nar Mobile:
GSM/3G mobile operator in Azerbaijan Republic; trademark “Nar Mobile”. Today the network coverage of Azerfon reaches 80% of territory with over 1.6 million subscribers. Since 2009 an agreement on non-equity partnership was signed between AZERFON LLC and Vodafone. 300+ own employees. 600 base stations.

IT & Billing management including the following departments: Billing, Software Development, Business Processes, Networking and Systems, Help Desk, altogether over 50 employees. Reporting directly to General Director and Shareholder’s supervisory. General management of TI and Billing projects, strategy developing, development of IT infrastructure, hardware and software maintenance, new software developments and upgrades, SLA management, IT-budgetary planning, HW and SW procurement. Was directly performing general project management of Billing system swap project, Mediation Device, Service Provisioning and Interconnect Billing implementation. Made design for historical billing system maintenance and support. Implementing continuous development of total backup processes, disaster recovery and fault tolerance, faults alarming, and quality assurance processes. Launching of new commercial services. In-house software developments: Fraud indication, on-line reporting, fault monitoring, active Intranet portal, etc.

About Velcom:
VELCOM (Velcom and PRIVET trade marks) is the first operator of mobile communication of GSM standard in Belarus. The Company started its business on 1999. Since 2007 the Company is a member of Telekom Austria Group. Network coverage covers more than 94.6% of territory. Current subscriber base is 4.5 million subscribers.

Projects deployment, implementation and migration management. Arranging support for existing customers. I’ve participated and successfully managed several projects of Customer Care and Billing software delivery and implementation to CIS and European mobile operators. I was participating pre-sales, business, gap-analysis, project planning. Directly were managing implementation, integration, project phasing, additional developments procedures, and acceptance of the systems. I have successfully executed projects for:
You Communications (Norway); Go Mobile (Malta); Meteor Mobile (Ireland); CosCom (Uzbekistan); Extel (Russia); Velcom (Belarussia); Daltelecom (Russia).


About Protek:
International (US/UK/Norway) software development company. Flagship product is Billing and Customer Care system for mobile and fixed telecom operators. 20+ customers in Europe, Africa and CIS. 1 500 employees in the peak. Currently acquired by FTS.

IT consultant at mobile operator company.

An outsource development project for Spanish touristic agency. Designed and development of enterprise automation system. Further installation and launching into operation in Madrid and subsidiaries in Spain.

Software development house. Small size private held company.

Designed and developed several Computer Based Training (CBT) software products for mass market and educational institutions.

Software development house. Small size private held company.