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Serine Ezzo, Operations Management intern

Serine Ezzo

Operations Management intern·Sauki

Lebanon

Master's degree, Management and International Trade

Work experience

Total years of experience: 2 years, 3 months

Operations Management intern

May 2026 - July 2026

Sauki

Paris, France

May 2026 - July 2026

•Managed operational processes related to user compliance (KYC/KYB) and regulatory requirements
•Reviewed, analyzed, and categorized user profiles based on verification status and rejection reasons
•Coordinated requests and handled user communications
•Updated and managed user data through internal tools
•Supported Operations, Compliance, and Customer Support teams in improving user monitoring processes
Company industry:
Software Development

Assistant Manager Intern - Accounting Department

February 2026 - March 2026

EDM - Software Solutions

Beirut, Lebanon

February 2026 - March 2026

•Used EDMs internal accounting software systems (Noria ERP and Odoo) for financial data management and accounting operations.
•Reviewed invoices and payment documents to ensure accuracy.
•Processed and entered check transactions into ERP systems.
•Supported daily accounting and administrative operations.
Company industry:
Software Development

Assistant Product Manager intern

April 2025 - July 2025

Sauki

Paris, France

April 2025 - July 2025

•Participated in the development and testing of a new digital application
•Assisted in product design improvements and user experience optimization
•Managed relationships with international partners and clients
•Prepared performance reports and strategic insights for management
Company industry:
Software Development

Assistant Product Manager intern

April 2025 - July 2025

Sauki

Paris, France

April 2025 - July 2025

•Participated in the development and testing of a new digital application
•Assisted in product design improvements and user experience optimization
•Managed relationships with international partners and clients
•Prepared performance reports and strategic insights for management
Company industry:
Software Development

Junior Manager

September 2024 - December 2024

Sauki

Paris, France

September 2024 - December 2024

•Conducted market research and identified business expansion opportunities
•Contributed to the development of market entry strategies
•Organized meetings and prepared reports for senior management
•Managed relationships with international partners and clients
•Oversaw and coordinated international expansion projects
Company industry:
Software Development

Personal Executive Assistant Intern

March 2024 - May 2024

Sauki

Paris, France

March 2024 - May 2024

•Provided support to the CEO in scheduling, documentation, and project coordination
•Facilitated communication between the CEO, teams, and clients
•Supervised interns and contributed to recruitment activities
•Assisted in improving internal processes for greater efficiency
Company industry:
Software Development

Administrative Officer

April 2023 - April 2024

Access Interim

Paris, France

April 2023 - April 2024

•Handled phone calls, emails, and official correspondence
•Scheduled appointments and managed calendars efficiently
•Organized, archived, and maintained documents and records
•Entered and updated databases while ensuring confidentiality and accuracy
•Provided administrative support, including preparing reports and drafting official documents
Company industry:
Administration Support Services

Education

Paris 8 University

August 2026

August 2026

Master's degree, Management and International Trade

France

Sorbonne University

August 2024

August 2024

Bachelor's degree, Applied Foreign Languages and business studies

France

Albert Einstein High School

July 2021

July 2021

High school or equivalent, Management and Business Studies, Specialization: Human Resources and Communication

France

Skills

BUSINESS STRATEGIES

Intermediate

ANALYTICAL THINKING

Intermediate

COMPUTATIONAL THINKING

Intermediate

GLOBAL LOGISTICS

Intermediate

INNOVATION

Intermediate

INTERNATIONAL BUSINESS

Intermediate

INTERNATIONAL TRADE

Intermediate

MANAGEMENT

Intermediate

ORGANIZATIONAL AWARENESS

Intermediate

RESEARCH METHODOLOGIES

Intermediate

Languages

Arabic

Beginner

French

Beginner

English

Beginner

Turkish

Beginner

German

Beginner

Spanish

Beginner

Hobbies and interests

Gym
Football
Photography,
Singing,