Seth Elyon سان بيدرو

• Creating and installing IT infrastructure for the school. Investigating and diagnosing network problems; making recommendations
for improving the company's IT systems;
• Carrying out routine configuration and installation of IT solutions; maintains school website together with the content
administrator. Helping colleagues with more basic IT needs including classroom setup and the likes.
• Providing IT related trainings for all employees; and monitoring internet and email use.
• Interactive smartboard and Hira solutions support. PFsense, Asterisk and FREENas support.

• Pioneering the technical requirements of the EyeScan Program (Telemedicine). Specialization in 3nethra - a pre-screening ophthalmology device. Establishes various guidelines for evaluating the IT systems and determining where changes should be made. Works with top management and other departments to implement a successful IT plan.
• Conducts training on RNs and MDs of the technology used by the company, facilitates presentation to top management and potential leads for the company.
• Digital marketing, setting up clinic branches in different areas and graphic designing. TeamViewer, Google Apps For Work and ISO 9001:2008.
• Installation and maintenance of CCTV surveillance cameras, Windows Server 2003/2008, Compulink and Navision, PABX configuration.
• Managing of back up data and services using Google Drive Sync to all computer nodes within the company.
• Review, verify and install Open Source softwares to maximize cost efficiency of the company.

• Deliver services and support end-users using automated call distribution phone software and/or via remote support.
• Interact with customers to provide information to inquiries, concerns, and requests about products and services.
• Provide great customer service and respond to complaints from customers and give after-sales support.
• Configure Avaya, Cisco and Nortel IP Phones, TeamViewer, LogMeIn, Siebel and SeviceNow CRM Technology, Network Booting and PC Support. Awarded Best Verbatim of Customer Service.
• Represents the team to compete with various departments of the company.

• Created an Online Attendance Monitoring System software via RFID for students use. (VB.net and MS Access)
• Created Automated Grading Software for teachers and prints report cards. (VB.net and MS Access)
• Roles in teaching English, Mathematics, Computer and Physical Education subjects.
• PC and laptop support, CCTV installation and maintenance and back-up solutions via cloud server.
• Facilitates PTA meetings and handles digital marketing of school events and agendas.