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Sghaier Ali

Restaurant Manager

The Residence hotel

Location:
France - Beauvais
Education:
Diploma, Tourism
Experience:
20 years, 7 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  20 Years, 7 Months   

August 2013 To Present

Restaurant Manager

at The Residence hotel
Location : Tunisia - Tunis
-I am responsible for supervising and controlling the whole team while participating in achieving outstanding service and guests' satisfactions.
-Supervise the food preparation and presentation process, ensuring high qualty items and conformity with the set standards and techniques, check the quantity/ qualityof displayed items and take necessary actions upon needed.
-Perform, during rush hour and upon need, the tasks of greeting, taking food orders, serving guests while informing kitchen/ bar staff and waiters to act accordingly.
-Implement adequate hyginic policies and procedures and ensure that health and safety regulations are followed at all times in the hotel.
-Handle customers' complaints appropriately while ensuring continuous client satisfaction.
-Monitor, on a daily basis, F&B costs and review the operation's budget with my supervisor and overview the hotel's targets taking necessary measures tomeet them.
-Manage all operations relating to restaurant's function such as particpating in the opening and closingprocedure, checking maintenance, managing shifts and liaising with the purchasing department.
-Monitor performance of stewards and handle tips calculation and distribution.
-Controle inventory, monitor revenues and modify procedures and prices.
May 2007 To July 2013

Restaurant Manager

at Hotel La Maison Blanche
Location : Tunisia - Tunis
-I was responsible for supervising and controlling the whole team while participating in achieving outstanding service and guests' satisfactions.
-Supervise the food preparation and presentation process, ensuring high qualty items and conformity with the set standards and techniques, check the quantity/ qualityof displayed items and take necessary actions upon needed.
-Perform, during rush hour and upon need, the tasks of greeting, taking food orders, serving guests while informing kitchen/ bar staff and waiters to act accordingly.
-Implement adequate hyginic policies and procedures and ensure that health and safety regulations are followed at all times in the hotel.
-Handle customers' complaints appropriately while ensuring continuous client satisfaction.
-Monitor, on a daily basis, F&B costs and review the operation's budget with my supervisor and overview the hotel's targets taking necessary measures tomeet them.
-Manage all operations relating to restaurant's function such as particpating in the opening and closingprocedure, checking maintenance, managing shifts and liaising with the purchasing department.
-Monitor performance of stewards and handle tips calculation and distribution.
-Controle inventory, monitor revenues and modify procedures and prices.
May 2004 To October 2005

Telemarketer

at Fidelity Bank
Location : United States
Call up loan owners and present to them the new rates proposed by the bank and the market.
Take the informations of the target people and check his or her credit score for eligibility for another loan, and if that comform our numbers we proceed to the next step and I woul pass all the documents to a baker who proceeds with the application.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
February 2007

Diploma, Tourism

at ESSAID
Location : Tunisia - Tunis
I ve received my diplomat in Direction de Restauration with honor after studying for two years in the ESSAID, a schoole of professional studies in tourism and restauration.
March 1999

Diploma, Architecture

at Ecole des Beaux Arts
Location : Tunisia - Tunis
I was the first in my class, but the high expences of the education prevented me from finishing my school, but I left it open so I can Go back when I would have time for it.
June 1997

High school or equivalent, Applied Sciences

at Carthage Presidence
Location : Tunisia - Tunis
I graduated with honor.

Specialties & Skills

Leadership skills

Ability to focus on projects

Ability to work under pressure

Problem-solving

Professional expertise

Positive attitude

Language Skills

Team Player

Knowledge Management

Restaurant Marketing

Restaurants Management

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

Arabic

Expert

English

Expert

French

Expert

Spanish

Intermediate

Italian

Intermediate

Memberships

Are you a member of any organization or professional club?
Your professional memberships provide an informative signal about your career aspirations, so add them!
Organization : Wrestling team in La Marsa
Membership/Role : wrestler
Member since : February 1992

Training and Certifications

OSHA ( Certificate )

Issued in: September 2010 Valid Until: - October 2010

Communication, Low Risk ( Certificate )

Issued in: June 2009 Valid Until: - September 2010

Booster ( Certificate )

Issued in: June 2011 Valid Until: - June 2023

ICDL US ( Certificate )

Issued in: January 2008 Valid Until: - November 2010

Money Smart Course ( Certificate )

Issued in: April 2010 Valid Until: - December 2010

Time Management Certification (Published) (Hidden)

Course Type: Training Course

Institute: ExpertRating

Date Attended : August 2016

Time Management Certification (Published) (Hidden)

Course Type: Training Course

Institute: ExpertRating

Date Attended : August 2016

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Traveling, sports, and reading.

I had received certification of 2nd place in my wrestling team. I finsh reading the last book writing by Brian Tracy. I keep a good health standing; no cholesterole, no high or low blood pression.

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