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شريف جمال, IT Manager

شريف جمال

IT Manager·dopay

مصر

بكالوريوس, Computer Section

الخبرة العملية

مجموع سنوات الخبرة: 23 سنوات, 6 أشهر

IT Manager

سبتمبر 2018 - حتى الآن

dopay

القاهرة، مصر

سبتمبر 2018 - حتى الآن

- Coordinate and Supervise company's IT Support Team, Including troubleshooting, configuration, and monitoring of System's, Computer's, Network and Security performance.

- Administer and monitor the VMware virtualization infrastructure, including Installation, Configuration, and Maintenance of Virtual Machines and Hosts.
Configure and maintain VLANs to ensure proper network segmentation and security.

- Manage and maintain the VOIP telephony system, including configuring and troubleshooting phones, gateways, and other related equipment.

- Implement and manage information security measures to safeguard the company's networks, systems, and data.

- Administer and monitor Microsoft Endpoint and Defender to ensure the security and up-to-date status of the company's endpoints.

- Manage and maintain Microsoft Intune for efficient mobile device and application management.

- Administer and manage Microsoft Azure AD to ensure secure authentication and access control to cloud-based resources.

- Configure and maintain Fortigate UTM for secure access to the internet and protection against threats, IPSec VPN Tunnels for securing and accessing Company Systems in several places, SSL VPN access for Remote Users,

- Ensure the reliability and availability of the company's network infrastructure, including switches, routers, firewalls, and wireless access points.Coordinate and Supervise company's IT Support Team, Including troubleshooting, configuration, and monitoring of System's, Computer's, Network and Security performance.

- Administer and monitor the VMware virtualization infrastructure, including Installation, Configuration, and Maintenance of Virtual Machines and Hosts. Configure and maintain VLANs to ensure proper network segmentation and security.

- Manage and maintain the VOIP telephony system, including configuring and troubleshooting phones, gateways, and other related equipment.

- Implement and manage information security measures to safeguard the company's networks, systems, and data.

- Administer and monitor Microsoft Endpoint and Defender to ensure the security and up-to-date status of the company's endpoints.

- Manage and maintain Microsoft Intune for efficient mobile device and application management.

- Administer and manage Microsoft Azure AD to ensure secure authentication and access control to cloud-based resources.

- Configure and maintain Fortigate UTM for secure access to the internet and protection against threats, IPSec VPN Tunnels for securing and accessing Company Systems in several places, SSL VPN access for Remote Users,

- Ensure the reliability and availability of the company's network infrastructure, including switches, routers, firewalls, and wireless access points.

Skills: Microsoft Endpoint Configuration Manager · Sentinel · Microsoft Intune · Microsoft Azure · Management · Network Security

مجال الشركة:
الخدمات المالية
الدور الوظيفي:
تكنولوجيا المعلومات

IT Manager

يوليو 2015 - أغسطس 2018

International School of Egypt

القاهرة، مصر

يوليو 2015 - أغسطس 2018

• Manage information technology team
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Manage staff by training and coaching employees, communicating job expectations and appraising their performance
• Identify problematic areas and implement strategic solutions in time
• Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

IT Support Manager

أغسطس 2014 - يوليو 2015

FSC Egypt

القاهرة، مصر

أغسطس 2014 - يوليو 2015

- Managing Technical Support Team who responsible for Vodafone Red Points Project

- Secure communication between company platforms and Vodafone through Secured VPN tunnels

- Managing Firewall and Network infrastructure

- Provide Helpdesk Support for Company users

- Maintain Sharing and Information access

مجال الشركة:
الخدمات المالية
الدور الوظيفي:
تكنولوجيا المعلومات

IT Manager

يناير 2013 - يوليو 2014

General Commerce and ISE

القاهرة، مصر

يناير 2013 - يوليو 2014

- Responsible for GCC group Network Services and Network Security,

- Design and Implement company network

- Windows Server Management

- Fortinet Configuration

- Apply VLAN to Network

- Domain and Website design and manage

مجال الشركة:
تجارة السلع
الدور الوظيفي:
تكنولوجيا المعلومات

IT Manager

يونيو 2012 - يناير 2013

Smart Solutions

القاهرة، مصر

يونيو 2012 - يناير 2013

Managing IT team for out sourcing maintenance contracts and deploy network security with UTM on organizations and design network structure for new companies and managing domain servers

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
الإدارة

Product Manager

فبراير 2012 - يونيو 2012

Smart Solutions

القاهرة، مصر

فبراير 2012 - يونيو 2012

UTM Cyberoam product manager, Responsible for presenting the product and deploy demo units with configurations needed for securing organizations network by using this UTM

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

IT Manager

فبراير 2007 - سبتمبر 2011

FlyKoralBlue Airlines

القاهرة، مصر

فبراير 2007 - سبتمبر 2011

- Responsible for company Information Technology Department including Servers, Infrastructure, Network security and communications between company branches over Egypt.

- Manage airlines systems on server IBM AS400

- Manage airline systems communications SITA

- CISCO ASA Firewall Management

- Microsoft TMG

- Microsoft Active Directory Management

مجال الشركة:
شركات الطيران
الدور الوظيفي:
الإدارة

ADSL Installation Team Rep

يناير 2006 - فبراير 2007

linkdotnet

القاهرة، مصر

يناير 2006 - فبراير 2007

Supporting ADSL technical issues for customers over phone and on base to ensure quality of services , Also prepare all reports for top management

مجال الشركة:
الإنترنت والتجارة الإلكترونية
الدور الوظيفي:
الخدمات المساندة

IT Technical Support Senior

فبراير 2004 - يناير 2006

Smart Solutions

القاهرة، مصر

فبراير 2004 - يناير 2006

Responsible for IT Maintinance contracts with companies including all related support and development of IT field

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

IT Specialist

أغسطس 2002 - يناير 2004

Queen Language School

القاهرة، مصر

أغسطس 2002 - يناير 2004

Responsible for 3 computer laps and multimedia lap plus the communication between them via network and the internet also the internal central programing

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Higher Institute of Advanced Studies

يوليو 2002

يوليو 2002

بكالوريوس، Computer Section

مصر

I Graduated from Higher Institute of Advanced Studies –Computer section with degree Very Good and my education Curriculum in filed of Computer programing language and Data analysis also my degree on graduation project was excellent my project scope is VB6 and Database and I was the project Team Leader

Skills

Windows Azure
Expert
Windows Azure
Expert
Network Security
Expert
Network Security
Expert
Active Directory
Expert
Active Directory
Expert
Firewall Administration
Expert
Firewall Administration
Expert
Cisco devices
Expert
Cisco devices
Expert
Fortigate configuration
Expert
Fortigate configuration
Expert
DC Configuration
Intermediate
DC Configuration
Intermediate
configure security cam DVR
Expert
configure security cam DVR
Expert
Cisco Managed switches configuration and maintenance
Intermediate
Cisco Managed switches configuration and maintenance
Intermediate
Cyberoam UTM Configuration
Intermediate
Cyberoam UTM Configuration
Intermediate
ISA&TMG Deploy
Intermediate
ISA&TMG Deploy
Intermediate
ADSL configuration and troubleshooting
Expert
ADSL configuration and troubleshooting
Expert
website development
Intermediate
website development
Intermediate
IT Technical Support
Expert
IT Technical Support
Expert
VLAN
Expert
VLAN
Expert
Dmains and Web Hosting
Expert
Dmains and Web Hosting
Expert
Microsoft Endpoint Manager
Expert
Microsoft Endpoint Manager
Expert
Microsoft Azure
Expert
Microsoft Azure
Expert
Microsoft Intune
Expert
Microsoft Intune
Expert

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

التدريب و الشهادات

الشهادات
CCNSP India
Cyberoam
Sep 2012 - Sep 2012
CCSC India
Cyberoam
Jun 2012 - Jun 2012

التدريب
Microsoft Certificate System Engineer
Vision Learning Center
Oct 2005
PHP Deploma
RCC
Aug 2021
CCNA Security
CLS
Jul 2018
KEOPS
IFR france
Jan 2008
IBM OL49 - AS24- AS27
Jupiter 2000
Jul 2007
CCNA
YAT center
Jul 2010