شريف جمال

- Coordinate and Supervise company's IT Support Team, Including troubleshooting, configuration, and monitoring of System's, Computer's, Network and Security performance.

- Administer and monitor the VMware virtualization infrastructure, including Installation, Configuration, and Maintenance of Virtual Machines and Hosts.
Configure and maintain VLANs to ensure proper network segmentation and security.

- Manage and maintain the VOIP telephony system, including configuring and troubleshooting phones, gateways, and other related equipment.

- Implement and manage information security measures to safeguard the company's networks, systems, and data.

- Administer and monitor Microsoft Endpoint and Defender to ensure the security and up-to-date status of the company's endpoints.

- Manage and maintain Microsoft Intune for efficient mobile device and application management.

- Administer and manage Microsoft Azure AD to ensure secure authentication and access control to cloud-based resources.

- Configure and maintain Fortigate UTM for secure access to the internet and protection against threats, IPSec VPN Tunnels for securing and accessing Company Systems in several places, SSL VPN access for Remote Users,

- Ensure the reliability and availability of the company's network infrastructure, including switches, routers, firewalls, and wireless access points.Coordinate and Supervise company's IT Support Team, Including troubleshooting, configuration, and monitoring of System's, Computer's, Network and Security performance.

- Administer and monitor the VMware virtualization infrastructure, including Installation, Configuration, and Maintenance of Virtual Machines and Hosts. Configure and maintain VLANs to ensure proper network segmentation and security.

- Manage and maintain the VOIP telephony system, including configuring and troubleshooting phones, gateways, and other related equipment.

- Implement and manage information security measures to safeguard the company's networks, systems, and data.

- Administer and monitor Microsoft Endpoint and Defender to ensure the security and up-to-date status of the company's endpoints.

- Manage and maintain Microsoft Intune for efficient mobile device and application management.

- Administer and manage Microsoft Azure AD to ensure secure authentication and access control to cloud-based resources.

- Configure and maintain Fortigate UTM for secure access to the internet and protection against threats, IPSec VPN Tunnels for securing and accessing Company Systems in several places, SSL VPN access for Remote Users,

- Ensure the reliability and availability of the company's network infrastructure, including switches, routers, firewalls, and wireless access points.

Skills: Microsoft Endpoint Configuration Manager · Sentinel · Microsoft Intune · Microsoft Azure · Management · Network Security

• Manage information technology team
• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Manage staff by training and coaching employees, communicating job expectations and appraising their performance
• Identify problematic areas and implement strategic solutions in time
• Preserve assets, information security and control structures
Handle annual budget and ensure cost effectiveness

- Managing Technical Support Team who responsible for Vodafone Red Points Project

- Secure communication between company platforms and Vodafone through Secured VPN tunnels

- Managing Firewall and Network infrastructure

- Provide Helpdesk Support for Company users

- Maintain Sharing and Information access

- Responsible for GCC group Network Services and Network Security,

- Design and Implement company network

- Windows Server Management

- Fortinet Configuration

- Apply VLAN to Network

- Domain and Website design and manage

Managing IT team for out sourcing maintenance contracts and deploy network security with UTM on organizations and design network structure for new companies and managing domain servers

UTM Cyberoam product manager, Responsible for presenting the product and deploy demo units with configurations needed for securing organizations network by using this UTM

- Responsible for company Information Technology Department including Servers, Infrastructure, Network security and communications between company branches over Egypt.

- Manage airlines systems on server IBM AS400

- Manage airline systems communications SITA

- CISCO ASA Firewall Management

- Microsoft TMG

- Microsoft Active Directory Management

Supporting ADSL technical issues for customers over phone and on base to ensure quality of services , Also prepare all reports for top management

Responsible for IT Maintinance contracts with companies including all related support and development of IT field

Responsible for 3 computer laps and multimedia lap plus the communication between them via network and the internet also the internal central programing