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Shaama Nayyer, Teacher

Shaama Nayyer

Teacher·Beaconhouse school system

United Arab Emirates

Doctorate, English Literature

Work experience

Total years of experience: 0 years, 11 months

Teacher

September 2014 - May 2015

Beaconhouse school system

Lahore, Pakistan

September 2014 - May 2015

Class Teacher for primary and managed subject teaching for grade 6 and 7 as an English Teacher

Company industry:
Primary, Prep, & Secondary School
Job role:
Teaching and Academics

Customer Relationship Officer

August 2011 - September 2011

Ovex Technologies

Pakistan

August 2011 - September 2011

Responsible for customer support and resolving customer queries.
Responsible for providing information for new promotions to the valued clients.
Responsible for maintaining quality of services provided to the customers.
Contacting Head office for resolving issues related to the projects.
Conducting presentations on new products launched by the company.
Providing product knowledge to the newly hired direct sales staff.
Worked as Team coordinator and was responsible for assisting for senior customer service manager in new upcoming projects.

Company industry:
IT Services
Job role:
Customer Service and Call Center

Education

Lahore College for women university

July 2015

July 2015

Doctorate, English Literature

Pakistan

GPA (point): 3.00 out of 4

GPA (point): 3.00 out of 4

M.phil in English Literature

Lahore College For Women University Lahore

August 2011

August 2011

High school or equivalent, English Literature

Pakistan

Lahore College For Women University Lahore

January 2007

January 2007

Bachelor's degree, English Literature

Pakistan

Lahore College For Women University Lahore

January 2007

January 2007

High school or equivalent, English Literature

Pakistan

Govt: Wahdat College Lahore

August 2006

August 2006

High school or equivalent, Humanities

Pakistan

Skills

Classroom Management

Expert

Staff Training

Expert

Teaching English

Expert

A LEVEL

Beginner

ACADEMIC

Beginner

COM

Beginner

CREATIVE WRITING

Beginner

CRITICAL THINKING

Beginner

CUSTOMER RELATIONS

Beginner

CUSTOMER SERVICE

Beginner

CUSTOMER SUPPORT

Beginner

DIRECT MARKETING

Beginner

EMAIL

Beginner

Classroom Management

Expert

Staff Training

Expert

Teaching English

Expert

Languages

English

Expert

Hobbies and interests

Creative Writing, Poetry and Prose