Shaan  Ul Haq, Senior Manager IT & Network

Shaan Ul Haq

Senior Manager IT & Network

Nue Multiplex & Entertainment Square

Location
Pakistan
Education
High school or equivalent, Commerce and Business Administration
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

Senior Manager IT & Network at Nue Multiplex & Entertainment Square
  • Pakistan - Karachi
  • July 2017 to June 2018

RESPONSIBILITIES
Responsible for ensuring that the business has an adaptable, secure, resilient and effective IT infrastructure at all times.

Duties:
• Being in control of all aspects of IT at the company.
• Designing IT Server room, Building network, Call Center & surveillance security infrastructure.
• Reviewing IT architecture and infrastructure and identifying areas in need of upgrade.
• Setting strategy & direction for the IT department & taking an active role in shaping current and future direction of the IT department.
• Ensuring that IT contracts and services levels are negotiated in line with all strategic aims and financial constraints.
• Managing IT staff by recruiting, training, coaching, communicating job expectations and organizing training session over new implementation or upgrades to maximize the use of networks, software, computing systems & ensuring members of IT are all cross trained.
• Making sure the company meets all regulatory, legal, audit and agreed internal & external standards for IT.
• Manage supplier relationships including cost control, service delivery & handling annual budget.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions while taking certain steps to ensure the availability of troubleshoot in time.
• Plan and implement security, including firewall, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans.
• Strengthening IT infrastructure through implementing new technologies.
• Deployment of ADDS, DHCP, DNS Servers.
• Deployment of VISTA Entertainment Server (Cinema Applications) using MSSQL 2012, 2014.
• Design, implementation & commissioning of IP based CCTV System.
• Preserve assets, information security and control structures.
• Reporting to CEO.

CCTV:
• 7 years' experience managing surveillance system.
• Consult with businesses regarding CCTV security system needs & worked with business and homeowners installation for both interior & exterior.
• Configuring and maintaining NVR, DVR, Recording VMS Server, Access Control Machine.
• Wide Knowledge about Asoni, LG, Sony ONVIF CCTV Products & Systems.
• Implement video wall with multi matrix system.
• Installed CCTV systems in commercial settings including parking lots, inside stores & over registers as requested.
• Making recommendations regarding where cameras should be installed accordingly.
• Plan and implement centralized surveillance system for multiple sites.

DIGITAL SIGNAGE:
• Performed appropriate measurements for installation purposes.
• Designing signage of Samsung & LG 43” LED's over network.
• Deployment of Spintex Elementi & Digital Signage Server D2 Solution and 43” LG LCD's for advertisement & schedule display.
• Plan and implement network strategy to publish content from a centralized location.

ADDITIONAL RESPONSIBILITIES
• Provide on-job training to new department staff members.
• Provide computer orientation to new company staff.

SERVERS:
• Dell PowerEdge T110
• Dell PowerEdge T130
• Dell PowerEdge T330
• Dell PowerEdge R720
• Dell PowerEdge R730
• Dell PowerEdge R730xD
• HPE ProLiant DL380 Gen9
• HPE ProLiant DL380 Gen12

NAS:
• Synology NAS DS 1618+
• Synology Rack Station RS816
• Seagate NAS Black Armor 110
• Lenovo EMC px4-400r 4-Bay 1U Rackmount NAS

NETWORK DEVICES:
• Cisco ASA 5500-X Series
• Cisco Rv320 Dual WAN Business Gigabit VPN Router
• Cisco 28 Port Giga Manageable Switches SRW Series, SF Series & SG Series.
• Linksys LRT224 Dual WAN Business Gigabit VPN Router
• TP LINK TL-R480T+, TL-R488T+
• Netgear WPN824 Dual WAN Business Gigabit VPN Router
• D2 Digital Signage

SOFTWARE SKILLS:
• Windows Server 2008, 2012 & 2016
• Microsoft ISA server 2000, 2004 & 2008
• MSSQL Database Administration 2012, 2014
• VISTA Entertainment Cinema
• VISTA HeadOffice
• Spintex Elementi Digital Signage

IT Manager at Nue Multiplex & Entertainment Square
  • Pakistan - Karachi
  • July 2016 to June 2017

Deploy Windows Server 2014 & 2016 Domain Controller (ADDS), DHCP & FTP Server with Raid technology and IT policies as required.
•Manages Active directory and Domain Controller, responsible for the provision of IT infrastructure services including desktop applications, Local and Wide area networks, IT security and telecommunications.
•Execute performance and statistical monitoring and develop procedures and best practices to improve overall environment.
•Manages the configuration, deployment, and administration of voice and Networking systems including routers, switches, Call Manager, Unity, and Contact Center.
•Review network design and configuration and make recommendations to improve functionality, quality and throughout.
•Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
•Managing Call center VOIP server and client based on 25 PCs
•Installation, configuration and maintenance of (Windows servers, Cisco infrastructure), VLAN configuration, load balancing and system network components and Supervised the successful global; WAN, ADSL rollout.
•Perform and/or oversee software and application installation, and upgrades.
•Supervised the successful global; WAN ADSL rollout using Cisco ADSL routers.
•Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.
•Troubleshoot networks, systems, applications to identify and resolve malfunctions and other operational difficulties.
•Develop and conduct various training and instruction for system users on operating systems, relational databases, and other applications; assist users in maximizing use of networks and computing systems.
•Identify utilization patterns and their effect on operation/system availability and performance expectations.
•Anticipate communication, networking problems and implement preventive measures.
•Establish and perform maintenance programs following company, vendor & international standard.
•Ensure timely user notification of maintenance requirements and effects on system availability.
•Investigate, recommend and install enhancements and operating procedures that optimize network availability.
•Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
•Document network problems and resolutions for future reference.
•Other duties as assigned.

POS & PRINTERS:
• BOKAH
• POS BANK
• EPSON
• Mini POS
• Thermal Printer
• Apexa

DIGITAL SIGNAGE:
• Spintex Elementi Digital Signage
• Betvis Digital Signage

System & Network Administrator at Nue Multiplex & Entertainment Square
  • Pakistan - Karachi
  • July 2015 to June 2016

Nue Multiplex & Entertainment Square

RESPONSIBILITIES
 Deploy Windows Server 2012 Domain Controller with RAID function and IT policies.
 Manages Active directory and Domain Controller, responsible for the provision of IT infrastructure services including desktop applications, Local and Wide area networks, IT security and telecommunications.
 Installation, configuration and maintenance of (Windows servers, Cisco infrastructure), VLAN configuration, load balancing and system network components and Supervised the successful global; WAN, ADSL rollout.
 Plan and implement network security, including building firewall, applying cryptography to network applications, managing host security, file permissions, ICT procedures, backup and disaster recovery plans, file system integrity, and adding and deleting users.
 Managing internal & hosted network infrastructure including: firewall, servers, switches and telephony.
 Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
 Procurement of IT hardware, software and maintenance products & services.
 Maintaining documentation of changes regarding users, functions & systems.
 Design, implementation and commissioning of IP based CCTV System using CISCO manageable switches.
 Deployment of Digital Signage Server D2 Solution and 43 no. LG LCDs for advertisement and schedule display.
 Reporting to IT Manager.

IT Executive at WorldCall Telecom Ltd An Omantel Company
  • Pakistan - Karachi
  • September 2008 to November 2013

Administrating Windows Server 2008 Domain Controller with RAID function and IT policies.
•Manages Active directory and Domain Controller, responsible for the provision of IT infrastructure services including desktop applications, Local and Wide area networks, IT security and telecommunications.
•Deploy Windows ISA Server 2008 Integrated mode to secure network from malwares and spyware attack and balance internet bandwidth Implementing certain rules to ensure the possibility of internet access over the network.
•Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, file permissions, backup and disaster recovery plans, file system integrity, and adding and deleting users.
•Installation, configuration and maintenance of (Windows servers, Cisco infrastructure), VLAN configuration, load balancing and system network components and Supervised the successful global; WAN, ADSL rollout.
•Plan and implement network security, including building firewall, applying cryptography to network applications, managing host security, file permissions, ICT procedures, backup and disaster recovery plans, file system integrity, and adding and deleting users.
•Responsible to deal with issues in sharing and networking for ensuring smooth operation as well as IT support base complaints.
•Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
•Ensure timely user notification of maintenance requirements and effects on system availability.
•Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
•Document network problems and resolutions for future reference.
•Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries
•Analytical - Design workflows and procedure, operating transmission data as well as design file transfer protocols.
•Reporting to IT Manager.

Network Administrator at Studio 146
  • Pakistan - Karachi
  • January 2004 to March 2006

Install, setup, and monitor local area network (LAN). Perform a variety of maintenance, evaluation, installation, and training tasks to ensure LAN performance meets company and user requirements.
•Deploy Windows Server 2002 Domain Controller and IT policies.
•Installation, configuration and maintenance of (Windows servers, Cisco infrastructure), VLAN configuration, load balancing and system network components and Supervised the successful global; WAN, ADSL rollout.
•Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more UNIX-based or non-UNIX based operating systems.
•Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
•Supervised the successful global; WAN ADSL rollout using Cisco ADSL routers.
•Investigate user problems, identify their source, determine possible solutions, test and implement solutions
•Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
•Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
•Document network problems and resolutions for future reference.
•Reporting to IT Manager.

System Administrator at Excel Computers
  • Pakistan - Karachi
  • February 1999 to March 2003

Install, setup, and monitor local area network (LAN). Perform a variety of maintenance, evaluation, installation, and training tasks to ensure LAN performance meets company and user requirements.
•Deploy Windows Server 2002 Domain Controller and IT policies.
•Installation, configuration and maintenance of (Windows servers, Cisco infrastructure), VLAN configuration, load balancing and system network components and Supervised the successful global; WAN, ADSL rollout.
•Administer network workstations, utilizing one or more TCP/IP or non-TCP/IP networking protocols and/or one or more UNIX-based or non-UNIX based operating systems.
•Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
•Supervised the successful global; WAN ADSL rollout using Cisco ADSL routers.
•Investigate user problems, identify their source, determine possible solutions, test and implement solutions
•Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties.
•Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
•Document network problems and resolutions for future reference.
•Reporting to IT Manager.

Education

High school or equivalent, Commerce and Business Administration
  • at Private
  • January 2014

High school or equivalent,
  • at Matric Standard High School
  • January 2001

Bayt Tests

Computer Skills Test
Score 75%

Specialties & Skills

3D animation
ISA Server
Hardware Installation
Software Installation
Network Administration
CONTROL
MICROSOFT WINDOWS
NETWORKING
OPERATING SYSTEMS
POLICY ANALYSIS
PROTOCOLS
REPORTS

Languages

English
Intermediate