Shabana Imran Lambe

● Utilize company resources to develop a filing system that keeps all active sales
files available digitally and in hard copy form.
● Ensure the inventory of custom sales presentation materials such as brochures
and presentation folders are always up to date.
● Act as the primary customer service contact for clients who have questions about
their accounts or our products.
● Work with other departments within the company to bring in additional help on
creating sales presentations when needed
● Make regular sales calls on existing major accounts and establish contact with
new accounts.
● Generate new leads and pass on to the sales team for the closure.
● Assure a good quality and timely delivery of service to the client.
● Prepare Quotations, LPO, liaising with other departments for credit
control, manpower availability and delivery coordination.
● Follow up with the time cards and prepare a client timesheet.
● Prepare vendor time sheets and send them to the respective vendors.
● Certify vendor invoices and update in the system
● Prepare Client Invoices and update the system.
● Provide after sales service and support where needed.
● Responsible for the purchase of the materials, receive a request from clients, negotiate
with the Vendors to meet the requirements.
● Perform the role of reception in the absence of the receptionist.
● Responsible for the vendor registration with the companies thru emails, documents
and online.
● Follow up with the suppliers with the delivery and meet the deadline given to the client.
● Responsible for the admin work of the Sales Team.
● Follow up for the outstanding payment and make sure the payment is received.
● Maintains client relationships
● Prepares marketing reports by collecting, analysing, and summarising sales data
● General office duties may be required to ensure the smooth and efficient day-to-day
running.
● Perform other duties/tasks and responsibilities as directed by the General Manager
and Managing Director.

Reason of leaving: Downsizing the employees
● Coordinate with the sales team by managing schedules, filing important
documents and communicating relevant information.
● Supports sales staff by providing sales data, market trends, forecasts, account analyses,
new product information; relaying customer services requests.
● Monitor the team progress, identify the shortcomings and propose improvements.
● Make regular sales calls on existing major accounts and establish contact with
new accounts.
● Make effective customer presentations & proposals, assure pricing is accurate.
● Make sales presentations and conduct the presentation on weekly & monthly basis.
● Respond to inquiries, prepare Quotations, LPO, and coordinate a flow of transactions
from marketing team to product delivery.
● Provide after sales service and support where needed.
● Coordinate with other departments like accounts, designing team, production team.
● Take purchase requests from various departments within the company, get quotations
from the Vendors, negotiate with the Vendors.
● Follow up with the suppliers with the delivery and meet the deadline given to the client.
● Tracks orders and confirms system lead times, delivery dates, and costs.
● Responsible for the admin work of the Sales Team.
● Follow up for the outstanding payment and make sure the payment is received.
● Maintains client relationships
● Prepares marketing reports by collecting, analyzing, and summarizing sales data.
● Perform other duties/tasks and responsibilities as directed by Sales Manager,

Reason of leaving: Project based
● Manage project team to execute operations project effectively and efficiently.
● Define scope, budget and schedule for operations project.
● Identify Project Risks and recommend appropriate resolutions.
● Ensure project execution within defined budget and timelines.
● Manage and lead scope changes for operations projects.
● Manage resource assignment, Work allocation and software and hardware requirements
for operations projects.
● Coordinate, manage and monitor the workings of various departments in the organization.
● Plan the use of human resources. Organize recruitment and placement of required staff..
● Conduct regular project status meetings with the project team.
● Provide project progress status, delays and issues to customers in a timely manner.
● Ensure that project deliverables meet customer expectations.
● Provide support and guidance to the project team as and when needed.
● Conduct performance review and provide performance feedback to staff.
● Performing the role of Procurement of the project materials.
● Documentation for the projects such as- Project Handover documents, Project
completion reports, documents submission for the project and others related to the
project.
● Performing the role of HR that includes recruitment, new visa, Visa renewal,
accommodation for the staff, transportation, leave, keeping employee attendance records,
and exit permit.
● Performing the role of admin, such as maintenance of the files, clerical jobs that
includes typing correspondence, in charge of the office equipment and supplies
● Perform other duties/tasks and responsibilities as directed by Operation Manager/

Reason of leaving: Company Closure
● Coordinate with the sales team, focusing mostly on managing schedules and the
distribution of any sales documentation.
● Handling a high volume of customer enquiries whilst providing a high quality of service
to each caller.
● Work closely with the Sales team to assess the progress of the department and
develop Sales strategy accordingly.
● Coordinating with the Clients for any Inquiry or Query.
● Prepares and then follows up on any sales quotations made for clients and negotiates
as required.
● Follow up with the Client for the Payment.
● Respond to any online or telephone queries in a calm and friendly manner.
● Preparing reports & presentations for sales meetings & scheduling meetings for the sales team.
● Liaise between other departments and the client to provide the service most suitable to
the client’s needs, cost and time restraints.
● To record the progress of all enquiries and translate into a monthly / daily/ weekly report.
● Handle all filing for the Sales office.
● Ensure an efficient tracking system of all paper-work
● To encourage repeat business by networking with current clients
● Receiving the LPO and forwarding to the department for the further process.
● Coordinating for the Query if raised with the department for the LPO received.
● Responsible for collecting, compiling, tracing, answering and follow up of all in/out
internal and external correspondence.
● Searching for the new companies and the requirements through search engines.
● Carrying out administrative tasks such as data input, processing information,
completing paperwork and filing documents.
● Completing the administrative needs of the Sales Department.
● Perform other duties/tasks and responsibilities as directed by immediate supervisor

● Handling Multiple Products like OSP (Out Source Personnel), Smart Cards, Drive
Track, Drive Smart, all over PAN INDIA & Bill Section
● Handling Queries from all PAN India regarding the OSP. Liaise with the teams all over
PAN INDIA.
● Preparing daily MIS for Smart 1, Drive Track & Drive Smart Products
● Coordinating regarding the Payments & maintaining a track for the payments
received against the Debit Notes.
● Independently handling the billing section for the product vendors
● Working as a coordinator between the Vendor & Accounts Team.
● Preparing Memos for the bills received from the vendors
● Following up with the Accounts Team for the Payments & maintaining the track of the same.
● Resolving queries raised by the accounts team and co-ordination with the Vendors.
● Making Presentation for a new process for the Products.
● Daily Reporting to Manager & Group Product Head
● Supporting IMS (ICICI) team for preparing Invoices related to ICICI Bank Employee
Cost (travel Cost, Petrol Cost, IT Processing Cost, Outsourced staff & area Cost& Etc.)
● Handling Customer query pertains to blockage cards, enhancement of limits on
cards, outstanding on the card, open to buy amount.
● Liaise with the teams based at Ahmedabad, Gujarat, Indore, and Bhopal pertaining to
the sourcing, pending & renewal cases.
● Tracking the daily dispatches and delivery of the issued cards of various corporations.