Shabana Surendran

German-origin industrial signage manufacturing and digital projects leader, specializing in turnkey design-to-installation solutions)
• Strategic HR Business Partnering: Partnered directly with Managing Director and COO to design and execute people strategy, workforce
planning and organizational transformation initiatives aligned with business growth across UAE and India.
• End-to-End HR Leadership: Owned the complete employee lifecycle including recruitment, onboarding, performance management,
employee engagement, payroll management, audits and exit management for manufacturing and project-based teams.
• Talent Acquisition/Management & Workforce Mobilization: Led large-scale blue-collar, white-collar, leadership hiring and Emiratisation
targets by improving hiring quality and reducing time-to-hire for business-critical roles across multi-location operations.
• Performance Management & Succession Planning: Implemented structured appraisal systems, probation reviews and succession
frameworks, strengthening performance accountability and leadership readiness by improvement in engagement scores and enhanced
workforce retention.
• Digital HR & Analytics Enablement: Implemented HRIS (Keka), dashboards and reporting automation, reducing HR reporting turnaround
time and improving data-driven decision making.
• Training & Development: Designed annual training calendars and tailored development programs that improved workforce skills. Identified
organizational training needs, ensuring programs were targeted, relevant, and impactful.
• HR Policy, Audit & Compliance, Governance: Drafted and implemented HR policies, induction programs, and on boarding frameworks,
reducing new-hire integration time. Ensured full compliance with labour laws, statutory requirements, and governance frameworks,
maintaining accuracy in audits.
• Employee Relations & Organisation Development: Designed and executed diversity, equity, and inclusion programs and activities that
boosted workplace culture and productivity.
• Conflict Resolution & Disciplinary Management: Facilitated conflict resolution and grievance handling, ensuring fair practices and
improving employee trust.
Key Achievements: change. zero major observations. Dubai-based

• Recruitment & HR Operations Leadership: Led end-to-end recruitment operations for EY GDS in partnership with IBM, supporting
technology, consulting and shared services functions.
• Team Leadership & Shared Services Operations: Directed a 40+ member recruitment operations team, delivering Pan-India hiring across
multiple business lines.
• Stakeholder Partnership: Partnered with business leaders and hiring managers to define workforce plans, sourcing strategies and hiring
roadmaps.
• End-to-End Recruitment Lifecycle: Managed requisition creation, sourcing, screening, interview coordination, offer rollout and onboarding,
ensuring SLA adherence.
• Digital Hiring & Analytics: Leveraged ATS platforms, IBM Watson and recruitment analytics to improve pipeline visibility and screening
accuracy.
• Process Governance & Continuous Improvement: Served as Process Leader, aligning global recruitment standards with India-specific
delivery requirements and driving process optimization.

(Leading integrated workforce management and staffing solutions organization delivering large-scale project and industrial manpower services)
• Recruitment & Workforce Delivery: Delivered end-to-end recruitment operations across manufacturing, oil & gas, construction, metals,
mining and energy projects.
• Site Mobilization & Project Hiring: Executed large-scale workforce mobilization, ensuring on-time deployment, compliance and cost
efficiency for project-based roles.
• Stakeholder Coordination: Partnered with project managers and business heads on manpower planning and hiring forecasts.
• HR Operations & Compliance: Supported payroll coordination, statutory compliance, background verification and onboarding governance.

• Recruitment & HR Operations Support: Supported recruitment, onboarding, and HR operations for telecom business units.
• Employee Lifecycle Coordination: Assisted in employee engagement initiatives, attendance governance, and HR documentation.
• Compliance & HR Reporting: Maintained MIS reports, statutory records, and employee documentation in line with corporate standards.

Recruitment and client Management

• End-to-End (360°) HR Generalist Role: Managed recruitment, payroll coordination, employee relations, performance tracking, and site HR
operations for construction projects.
• Site Workforce & Labour Management: Supported blue-collar workforce deployment, attendance governance and labour law compliance
across multiple sites.
• HR Administration & Compliance: Maintained HR documentation, statutory registers and grievance resolution processes.