IT Engineer
Kuwait Foundation for Advancement of Science
Total years of experience :0 years, 0 Months
Technical Expertise Summary
• Assist with team for ISO ISMS 27001 and ISO ITSM 20000 certification by
requirement gathering, identifying gaps and closures of identified risks.
• Network/System Administration
• Worked with Windows Server 2012/ 2016 / 2019/ 2022 Administration
& domain administration.
• Server Level Administration including risk management and security on
various commercial products available in the market.
• Installing & Configuration of Office 365, WSUS, OPManager, Symantec
DLO, Kaspersky & Symantec Endpoint Protection Antivirus.
• Installing & Configuration of Microsoft Exchange 2013/ 2016.
• Installing & troubleshooting of Active Directory Services, DNS, DHCP,
GPO for the organization.
• Installing & Configurations of IP telephones, CCTV Camera & DVR
• Installing & Configurations of Access Control Devices & Finger Print
Machines.
• Installation & Configuration of NAS & SAN, Nova Backup, VPN’s,
Fortigate Firewall, VMware Products
• Following up for all service calls coming in on phone, email or fax and
ensuring quick resolution.
• Developing and implementing the predictive maintenance plan to
meet reliability targets; conducting periodical inspection to assess
equipment conditions and anticipate any inspection or repairs.
• Ensuring proper monitoring of servers, SBCs, Load Balancers, Storage,
IP routers and switches, and IP circuits.
• Optimized performance of the IT department through development &
management of organizational servers/ networks including global
catalog/ data link connection/ Exchange Server/ SQL Server and others.
• Managing & Configuring NAS & SAN Storage.
• Troubleshooting via remote access at multiple locations.
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