Logistic Coordinator
ESAD Manpower Services Company
مجموع سنوات الخبرة :8 years, 3 أشهر
Key contributions:
•Analyze delivery costs and recommended more cost-effective methods of transportation.
•Negotiate contracts with outside transportation companies, assign drivers to routes, handle customer complaints, and investigate delivery issues: damaged products and late or lost deliveries.
•Maintain delivery schedules and track deliveries to ensure deliveries are met.
•Update and provide tracking information to customers.
•Monitor and report driver issues such as accidents, safety concerns, or licensing issues.
•Supervise and co-ordinate activities of delivery drivers.
•Train drivers in safety procedures (as per SAT) and company policies.
•Responsible for truck preventive maintenance scheduling, ordering parts, ordering tires.
•Scheduling transportation crews and routes.
•Coordinating dispatching crews.
•Maintaining records for the department-driver logs, maintenance files, annual inspection and delivery records.
CRM & Administration
Key contributions:
•Analyzed sales activities, marketing campaigns, organizations, customers, pricing, and competitors in detail, with charts, graphs and explanatory texts.
•Developed and implemented campaigns for email, SMS, online advertising and search engines.
•Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
•Analyzed business developments and monitored market trends.
•Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
•Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations.
•Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
•Defined and tracked campaign effectiveness and adjusted strategies accordingly.
•Collaborated with developers, advertisers and production managers to market products and services.
•Created high-quality marketing strategy documentation, including product marketing briefs, FAQs and objection handling documents.
•Communicated marketing teams' plans and accomplishments to verify alignment with senior management objectives.
•Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
•Coordinated and participated in promotional activities and trade shows.
•Advantage built SAP BO dashboards reports, enabling visualization of indicators of fundamental performance.
•Worked in Sales Administration as well.
•Managed day to day workflow and championed efficiency within daily task.
•Trained, coached and supervised small team of professionals engaged in marketing, customer service and sales administration.
Sales Meeting & Product Training to new and existing sales representatives
•Action plan to achieve the targets.
•Motivating team members to do their best in sales.
•Training in closing various deals.
•Work on weak areas to improve team in positive think and good sales.
•Evaluated work of sales representative and ensured compliance to all sales and revenue goal.
•Coordinated with sales manager and ensured achievement on monthly Targets.
Areas of Impact:
•Monitored local organizations and prepared presentations to identify marketing opportunities.
•Analyzed competition to evaluate market penetration.
•Evaluated work of sales representative and ensured compliance to all sales and revenue goals.
•Effectively researched areas of the market regarding customer needs and brand perceptions.
•Assist to Manager by managing group of team, trained new and existing sales representatives in closing various deals.
•Participated in various special projects and trade shows.
(
courses: to OU 2009-2010 Discontinue because got job in Saudi.