Operations restaurant Manager
Vienna Gardens Restaurant
مجموع سنوات الخبرة :23 years, 7 أشهر
Communication with kitchen chef and dining manager
Ensure all employees work under company SOP
Ensure our guests get service as SOP
Planning to high casual dining decoration
Planning to manger inventory daily& weekly &monthly and in the end of year with accounting
Follow-up work administration tasks
development of the company's product so that keep pace with the market Competition
Work on customer satisfaction &survey
Coordination of the work force to meet the pressures of work and men power
Staff training and development
Follow-up and increase profits and reduce losses
monthly reports to the owner
Providing a healthy environment to work with ISO and HACCP
works in partnership with the Hotel Director to oversee the day to day operations of all hotel related areas of the ship. assists the Hotel Director in the strategic planning, financial forecasting, crew satisfaction deliverables and overall guest satisfaction focus. This inspirational leader is responsible for driving, communicating and supporting all departmental processes within Hotel Operations and is also accountable for positively influencing the Operations through a ‘Global’ leadership approach.
Career snapshot:
Manage a huge number of anticipate Guest needs in great holy feeling to excite and delight our guest senses
which is deference than the other classical tourism, by using our Great value (winning way), and balance formula matching with new green engage idea to save and guarantee good life to next generation.
Oversee the daily operations of outlet for efficient operations.
To implement the consistent delivery of superior customer service through the Customer Service Program .
To ensure that the department creates a professional impression to customers and team members.
To participate with action on Customer Service Reports relevant to your department to achieve positive and consistent results.
To act on customer feedback relevant to your areas of responsibility
oversees the entire operations in a restaurant or a hotel dining area. This includes knowing the different functions associated with food and beverages, supervising staff and planning various functions inside the restaurant.
Conduct important meetings with clients to determine the best arrangements for a meeting, conference or banquet.
Planning functions including deciding on the best seating, food quantity and drink menus.
To ensure the food prepared in the dining room's kitchen is cooked thoroughly and meets customers' satisfaction.
i had studded kitchen for 3 years and made stage in safer hums hotel 5 stars to work in restaurant i must have full information about kitchen