Shadi Dignh, IT Project Manager

Shadi Dignh

IT Project Manager

IT solutions

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Computer science & Engineering with Engineering consecration
Experience
14 years, 0 Months

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Work Experience

Total years of experience :14 years, 0 Months

IT Project Manager at IT solutions
  • Saudi Arabia - Jeddah
  • July 2017 to March 2018
Infrastructure at Binzagr Company
  • Saudi Arabia - Jeddah
  • October 2015 to June 2017

• Communicate with vendors as may be required for installation, configuration, technical support, and purchasing issues.
• Professionally represent the infrastructure team as a technical consultant on projects.
• Maintain the necessary project plans and documentation of all system builds and modifications.
• Interact and coordinate with vendors, suppliers, distributors and contract consultants.
• Maintain a good working knowledge of current infrastructure and future trends.
• Submit all necessary paperwork, including travel itineraries, trip reports, activity reports, expense reports and service reports, as required, accurately and in a timely manner.
• Draw and design the layout including all the requirements needed for the sites from the IT side (Networks, backup power, IP telephone).
• Maintain good working relationships with network and hardware service providers and vendor to ensure that services received meet expected requirements of contract.
• Monitors service delivery compliance to quality standards and business stakeholder requirements.
• Resolve issues and prepare status reviews and reports If need it.
• Submit all necessary paperwork, including travel itineraries, trip reports, activity reports, expense reports and service reports, as required, accurately and in a timely manner if the site need to visit. Flexibility to travel to the branches.
• Demonstrated decision making ability toward solving problems and effectively communicate these solutions to co-workers is necessary.

Network/Electrical Senior Installation & Repair Engineer at University of La Verne
  • United States
  • January 2011 to July 2015

•Demonstrates exceptional abilities to be appropriate and professional.
•Keep users engaged during the training and is able to combine my communication skills with his technical knowledge and instruct and clam users.
•Ability to balance the technical and human aspects of working the computer science field is rare quality when working in the business of technical training.
•Conduct and assist with training to customers on Cisco IP telephone system.
•Work with boom manufacturers and audiovisual providers to coordinate installations.
•Work with customers before and during installation process.
•Perform installations, including cable pulling, termination, testing and verification.
•Complete and submit all project related documents.
•Work closely with employees, contractors and third party providers in preparation for the installation.
•Submit all necessary paperwork, including travel itineraries, trip reports, activity reports, expense reports and service reports, as required, accurately and in a timely manner if the site need to visit. Flexibility to travel to the branches.
•Perform other related duties as assigned.

Installation & Repair Senior Technician at Saudi Telecome
  • Saudi Arabia - Mecca
  • January 2006 to March 2009

• Maintain the main phone network cables.
• Replace the old cables if need it.
• Install new lines to the customers also maintain the lines for the profuse customers.
• Install DSL lines and maintain them for the customers.
• Assign tickets to the technicians and follow up with them and the customers.

Electrical-low Voltage Technician at SAUDI Binladian Group
  • Saudi Arabia - Mecca
  • October 2003 to February 2006

•Maintain, repair and install Fans and lights at the holly Mosque.
•Maintain the power stations and electrical panels.
•Assign the job to the workers and technicians.
•Perform installations, including power cable pulling, termination, testing power circuits.

Receptionist at Almha Hotels Gruop
  • Saudi Arabia - Mecca
  • April 1999 to August 2000

Welcoming guests as they arrive at the hotel.
Checking guests in and out, issuing keys, taking reservations by telephone, preparing bills and dealing with payments.
Provide guests with information, answer their queries and deal with complaints.

Education

Bachelor's degree, Computer science & Engineering with Engineering consecration
  • at University of La Verne
  • May 2015
Higher diploma, The Associate Degree of Electrical Technology, specialization in Electrical Power
  • at MAKKAH COLLEGE OF TECHNOLOGY
  • September 2003

Specialties & Skills

Hardware Installation
Negotiation
Engineering
Network Design
Customer Service
Social Networking
Basic HTML
Good Teamwork Skills
Equipment Installation
Customer Service
Network Installation
Leading Organizations
Maintenance & Repair
Project Management
Training
Hardware Installation
Negotiation
Public Speaking
Public Relations
Telecommunications

Languages

Arabic
Expert
English
Intermediate