Pre-Sales Engineer and Solution Architect.
MDS EAST GULF (MIDIS Group)
Total years of experience :18 years, 0 Months
- Technical analyses, problem-solving, identifying, tracking customer and application data flow issues throughout a software system.
- Integrated experience of Enterprise Storage subsystems and Enterprise Backup software and tape libraries into heterogeneous server environments.
- Ability to develop detailed architecture plans and perform requirements analysis.
- Assists and participates in developing RFI, RPF and RFQ responses.
- Offered post and pre sales technical support for current and new customers.
- Responsible for IBM AS/400, UNIX (AIX) and JD Edwards system administration & operations.
- Development and implementation of policies and procedure to ensure maximum availability as well as integrity of the systems.
- Guided all aspects of personnel management and leadership of shift operators in areas of interviewing, hiring, training, supervision, delegation, evaluation, and promotion recommendation.
- In charge of coordinating critical disaster recovery procedures directly affecting the stability of the data center.
- Maintaining Daily system Operations such as backups and system monitoring for different platforms such as IBM AS/400, UNIX (IBM AIX), windows server and Tivoli Storage.
- Excellent ability to accurately interpret error messages and take relent actions.