شادي عفيفي

Budgeting, Reporting & Business intelligent specialist

Mobily

البلد: المملكة العربية السعودية - الرياض
التعليم: ماجستير, Marketing
الخبرات: 24 years, 9 أشهر

الخبرة العملية

مجموع سنوات الخبرة :24 years, 9 أشهر

Budgeting, Reporting & Business intelligent specialist في Mobily

المملكة العربية السعودية - الرياض
أشغل هذه الوظيفة منذ أغسطس 2011

• Business intelligence:
 Provide historical, current and predictive views of business operations to support better business decision-making.
 Commercial reporting, analytics, data mining, process mining, complex event processing, business performance management, benchmarking, predictive analytics and prescriptive analytics.
 Set of methodologies, processes, architectures, and technologies that transform raw data into meaningful and useful information used to enable more effective strategic, tactical, and operational insights and decision-making. BI= (Data preparation) + (Data Usage)
 Assess the needs and benefits of the acquisition, implementation and continuity of any Project, Promotion, Product, service, …ect.
• Budgeting:
 Preparing financial plan and a list of all planned expenses and revenues for BU to be submitted to Finance department.
 Calculate forecasted BU master fixed and variable costs, allocated costs, activity based costing and activity based budgeting. (OPEX, CAPEX, Headcount, Special Projects)
 Aid the planning of actual operations to consider how the conditions might change and what steps should be taken now and to consider problems before they arise. It also helps co-ordinate the activities of the BU by compelling owners to exercise the relationships between their own operation and those of other departments.
• Key Performance Indicator:
 A set of values used to measure against, periodically assess the performances of BU and its departments that defined in a way that is understandable, meaningful, and measurable.
 Calculating and reporting the balance score card figures for BU versus the Targets received by Top Management. Report and Validate the corrective action plans.
 The use of various techniques to assess the present state of the business and its key activities that leads to the identification of potential improvements and its consequences.

Channels Sales Supervisor في Mobily

المملكة العربية السعودية - الرياض
أشغل هذه الوظيفة منذ يونيو 2008

• Receiving and consolidating of distributors orders from regional/KAM managers.
• Receiving and processing of distributors payments (Including Logging payments details on the payments sheet)
• Deliver payments to finance dept.
• Receiving Bills and Advise of payments from Finance Dept. and prepare them for KAM to dispatch to distributors.
• Daily follow up on receiving feedback from distributors including collection and consolidation, and prepare it for CM/CS and CS Team.
• To serve as a hot line for distributor’s inquiries while CAM are in the market.
• Follow up with sales support on daily received contracts vs. activated prepaid lines and postpaid with a daily report to CM/CS, OM/CS.
• Prepare the weekly visits report summary from KAM visits reports and report it to CM/CS, OM/CS
• To serve as the main contact point for the regional team and partners with internal departments
• To serve as an information flow centre to regional teams, partners and dealers regarding any new offer or promotion.
• To prepare and validate partners monthly pointing system results.
• To prepare the weekly and monthly operations dashboard.
• Follow up on distributors monthly statement of account and solve any pending issues for the distributors with finance department.

Sales Supervisor في Mobily

المملكة العربية السعودية - الشرقية
فبراير 2006 إلى يونيو 2008

 Using privileges to smooth the relation between customers and the company's policies and procedures.
 Managing and directing the day-to-day functions of the sales floor.
 Working as an integral part of the management team by providing support, communicating, attending meetings and sharing information.
 Build positive morale in the outlet to apply processes, polices and procedures of the company and ensuring they are upheld.
 Overseeing the maintenance of the floor, back offices, finance, restrooms, and services area.
 Monitoring the customers flow in the outlet and ensure facilitation of procedures.
 Serve in leadership capacity by meeting and exceeding the daily, monthly, yearly target through performing a team work to enhance the quality and quantity of the productivity of outlets.
 Maintain IT and complain support co-ordination with the responsible departments.
 Co-ordinate with all the company’s departments to facilitate the work flow and to help my colleges in any inquiry.
 Provide my team with the monthly sales target, schedule and any updated information.
 Achieve the Agreed sales targets for different packages & services.
 Furnish and enhance after selling services and keeping a customer database.
 Analyze and monitor sales performance and inventory management.
 Provide the management with the reports forms for the daily & monthly sales records.
 Capable of handling customers' inquires and complaints.

Retail Representative "VIP & Corporate Sales" في Mobily

المملكة العربية السعودية
مارس 2005 إلى فبراير 2006

 Experience the lunching of a multinational company.
 Share in processes, polices and procedures making.
 Make the company's sales processes for the retail, back office and the dealers.
 Audited the policies of the company's sales department.
 Perform a Trend training team to enhance, train, communicate the lunch of outlets.
 Maintain IT and complain support co-ordination with sales outlets.
 Making best record for sales in the 1st year after lunching.
 Received company’s highest sales award.
 Achieve the Agreed sales targets for different packages & services.
 Furnish and enhance after selling services and keeping a customer database.
 Nominated for the VIP section and issuance of the vanity numbers.
 Provide the management with the reports forms for the daily & monthly sales records to collect the whole sales in the kingdom.
 Maintain basic friendly attitude with customers at all times.
 Capable of handling customers' inquires and complaints.
 Provide customers with accurate information related to the company services and products.

Retail Representative في Vodafone

مصر
يونيو 2004 إلى مارس 2005

 Achieve the Agreed sales targets for different packages & services.
 Furnish and enhance after selling services and keeping a customer database.
 Maintain basic friendly attitude with customers at all times.
 Capable of handling customers' queries and complaints.
 Provide customers with accurate information related to the company services and products.
 Managing the cash flow & transfer to bank.
 Monitoring the staff cash delivery.
 Performing all daily transactions with high quality services and proper communication to customers.

Retail Representative "Cash Operation Staff" في Vodafone

مصر
يونيو 2001 إلى يونيو 2004

 Managing the cash flow & transfer to bank.
 Monitoring the staff cash delivery.
 Performing all daily transactions with high quality services and proper communication to customers

Administration Assistant في Agiba Petroleum co.

مصر
يونيو 2000 إلى يونيو 2001

"Communication Department"
 Acting as contact person for the communication department.
 Organize meetings.
 Writing mails, memos, Faxes…..

Merchandiser في Nile Tricot

مصر
سبتمبر 1999 إلى يونيو 2000

 Perform all communications with suppliers of raw materials.
 Manage the orders of agents with quantities, qualities, prices.
 Assist in quality control in the factory.