Total Years of Experience: 13 Years, 6 Months
July 2013
To Present
IT Officer
at International Rescue Committee (IRC)
Location :
Jordan - Amman
Overseeing 8 sites, 13 servers and providing support for 300 end users.
Configuration and management of: Windows Server, Active Directory, Virtual servers and essential network services.
Implement and manage backup solutions for office and individual users.
Installing and configuring: Cyberoam firewalls, Cisco switches and WLAN Devices.
Configure access to network resources and remote management.
Create and maintain: network documentation, IT Assets and software licenses.
Providing technical reviews and technical Recommendation for IT procurement.
Tracking and procuring office supplies.
Tracking home Internet renewal for the expat staff.
Submit and prepare payments for the finance staff.
Participate in proposal and IT budget
Providing information technology training for end users.
Other Non IT administration duties.
Configuration and management of: Windows Server, Active Directory, Virtual servers and essential network services.
Implement and manage backup solutions for office and individual users.
Installing and configuring: Cyberoam firewalls, Cisco switches and WLAN Devices.
Configure access to network resources and remote management.
Create and maintain: network documentation, IT Assets and software licenses.
Providing technical reviews and technical Recommendation for IT procurement.
Tracking and procuring office supplies.
Tracking home Internet renewal for the expat staff.
Submit and prepare payments for the finance staff.
Participate in proposal and IT budget
Providing information technology training for end users.
Other Non IT administration duties.
February 2012
To July 2012
Customer Service Representative
at Extensya
Location :
Jordan - Amman
- technical support
- troubleshooting agent
- troubleshooting agent
July 2010
To April 2011
Technical Support
at Sari International Corp
Location :
Jordan - Amman
-Maintenance
-Network troubleshooting
-Data Entry
-Data backup
-Network troubleshooting
-Data Entry
-Data backup
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