شادي Khanna

Overseeing 8 sites, 13 servers and providing support for 300 end users.

Configuration and management of: Windows Server, Active Directory, Virtual servers and essential network services.

Implement and manage backup solutions for office and individual users.

Installing and configuring: Cyberoam firewalls, Cisco switches and WLAN Devices.

Configure access to network resources and remote management.

Create and maintain: network documentation, IT Assets and software licenses.

Providing technical reviews and technical Recommendation for IT procurement.

Tracking and procuring office supplies.

Tracking home Internet renewal for the expat staff.

Submit and prepare payments for the finance staff.

Participate in proposal and IT budget

Providing information technology training for end users.

Other Non IT administration duties.

- technical support
- troubleshooting agent

-Maintenance
-Network troubleshooting
-Data Entry
-Data backup