Shady Mamlouk

• Leading promotion of B2B exhibition packages and sponsorships, driving revenue growth within the medical and pharmaceutical sectors.
• Serving as a Platform Operator at various Medical Conferences, ensuring seamless execution of presentations and sessions.
• Facilitating logistics coordination among stakeholders to guarantee efficient event operations and enhance attendee experience.
• Collaborating effectively with exhibitors, event management, and venue teams to optimize event success and foster strong partnerships.
• Assisting in venue setup, overseeing registration processes, and coordinating with event staff to ensure a smooth and professional conference environment.

• Identified and engaged potential clients with specific training needs, enhancing client acquisition strategies.
• Demonstrated and presented tailored courses and packages, effectively communicating value propositions to diverse audiences.
• Executed Continuing Medical Education (CME) courses, ensuring compliance with industry standards and enhancing professional development.
• Scheduled and coordinated meetings with clients during service visits, fostering strong relationships and driving client satisfaction.
• Leveraged strong communication and negotiation skills to support business development initiatives and expand market reach.
• Collaborated with cross-functional teams to streamline operations and improve service delivery efficiency.

• Coordinated daily operations by effectively allocating tasks to relevant departments, ensuring seamless workflow and increased productivity.
• Successfully managed project execution timelines, aligning them with strategic roadmaps to meet organizational goals.
• Conducted field visits to gather insights and validate Standard Operating Procedures (SOPs), enhancing operational efficiency and compliance.
• Leveraged strong communication skills to collaborate with cross-functional teams, driving initiatives that support business growth.
• Developed a keen understanding of market dynamics, positioning myself for a transition into Business Development and Sales roles.

• Trained new sales associates on H&B Manuals to enhance product knowledge and sales effectiveness.
• Revived Planogram sales strategy, resulting in improved merchandising and increased sales.
• Replenished stock balances to meet target plans, ensuring product availability and customer satisfaction.
• Monitored stock levels and executed strategies to achieve sales targets consistently.
• Customized personal recommendations based on client needs, enhancing customer engagement and loyalty.
• Followed up with clients to propose and implement a loyalty program, driving repeat business.
• Led customer support initiatives both online and via phone, improving service quality and client retention.

• Planned and executed strategic visit-calls to enhance relationships with healthcare professionals (HCPs).
• Re-initiated contact with targeted HCPs to strengthen partnerships and drive engagement.
• Conducted comprehensive field force training to elevate team performance and product knowledge.
• Secured stock feeding to local pharmacies, ensuring product availability and visibility.
• Conducted impactful audio/visual actions to promote brand awareness and product benefits.
• Navigated tender processes and facilitated access to Ministry of Health (MOH) for streamlined operations.
• Consistently achieved SKU target sales, contributing to overall revenue growth and market penetration.

• Ensured seamless business continuity through strategic planning and execution.
• Expanded outreach to targeted Healthcare Professionals (HCPs), enhancing relationship management.
• Drove sales growth by implementing effective marketing strategies and initiatives.
• Achieved significant market share for three key brands, demonstrating strong competitive positioning.
• Organized and facilitated General Meetings (GMs), Regional Training Days (RTDs), Business Development (BD) sessions, and regional conferences to foster collaboration and knowledge sharing.
• Leveraged data-driven insights to optimize sales strategies and operational efficiency.
• Cultivated strong partnerships with stakeholders to support business objectives and enhance service delivery.