Senior RPA Business Analyst
Advansys ESC
مجموع سنوات الخبرة :6 years, 6 أشهر
• Prepare for automation project documentation and solution design.
• Identify, assess, and validate automation projects.
• Derive and apply process re-engineering for the client business process.
• Analyze complex client data to drive insights to help the client make critical business decisions.
• Collect local business requirements, cooperate with process SME on the client-side.
• Ensure quality and timeliness of automated processes.
• Support the team of automation developers in delivering projects on schedule and adherence to engineering processes such as code reviews, source control, unit testing, use case analysis, defect management, and any other best practices
Provide Process Analysis, Work Flow Diagram, BRD, Use Cases, and Test Scenarios.
• Translate complex business, functional and technical requirements into detailed work
• Participate in regular work process observations with Operations & IT Teams
• Analyzing existing operational documentation and training materials.
• Elicitation of requirements, managing stakeholder communication channels & participation.
• Participating in project planning & Items Prioritizing.
• Using Axure RP, MS Word, MS Excel, MS Project, and MS Visio.
*Coordinating with global teams and assist in the development of new products and existing products.
*Managing customer services and maintain effective professional relationships with current clients and prospects
*Analyzing and testing existing products and recommend improvements and fixations
*Analyzing customers’ requirements and provide optimal product development solutions
*Responding to product related questions from staffs in a timely and accurate manner
*Gathering information on all business requirements for performance tracking
*Analyze and identify data requirements related derivation rules and model tracking
*Testing and monitoring financial ratios and back-end process applied, develop complex financial ratios and models for our products
*Identify bugs to conduct quality oversight in the system.
*Developing financial benchmark settings and rules for the financial ratios and the major performance indicators.
*Developing analysis models for public company comparison
*Setting the initial prototypes and requirements for new projects, reviewing competitive benchmarks as needed during the development process and market research phase.
*Performing UI design using Axure, ensuring that planned objectives are fully interpreted and followed.
*Reporting of bugs and issues in production and ensuring timely resolution for them.
Analyzing, documenting, prototyping, and simplifying requirements.
• Gap Analysis, Requirements management, and communication.
• Assessing the risks of various solutions and prioritizes competing business demands.
• Reviewing design, usability, and user interface needs when to validate proposed solutions.
• Providing trustworthy feedback and after-sales support.
• Conduct data gathering cleansing and analysis to understand business strategy requirements.
• Reviewing competitive benchmarks.
• Assisting the sales team in customer presentations and meetings.
• Managing existing product updates to meet customer needs.
• Planning and monitoring sprint and quarter objectives.
• Creating user stories, reporting issues, and testing them in mock and production environments.
• Managing CRM, customer support, and resolving customer satisfaction issues.
• Coordinating with teams and design new methodologies for product development.
• Assisting in the planning, testing, integration, and implementation of new solutions.
• Using Axure RP, JIRA, MS Excel, MS Word, and MS Powerpoint
*Following up financial data portals, aggregating companies fundamental data, entering data into system DB.
*Following financial markets updates analyzing Periodical Organizations reports.
*Updating DB, contacting organizations, to verify & update their data on DB.
*Planning tasks priorities, ending them on time with high quality.
*Standardize financial data to match implemented the system, reviewing existed data and enhancing its quality.
*Designing and executing test plans on contribution platforms and databases.
*Recording and documenting results to keep high-quality levels maintained.
*Detecting and reporting software failures so that defects may be discovered and corrected.
*Generating and monitoring automated rules for preventing and detecting repeated content issues.
*Providing applications instructions for internal users
*Developing and documenting test plans based on software requirements and technical specifications, ensuring data integrity standards
*Performing reviews, walkthroughs, or inspections, confirm that assigned work schedules are maintained, evaluate and take corrective action when necessary on DB.
*Receiving customer inquiries & answering it.
*Provide customers with the appropriate services and products.
*Make troubleshooting process concerning company products and services.