Shady Sayegh, Sales Representative

Shady Sayegh

Sales Representative

Sage Parlour

Location
Lebanon - Beirut
Education
Diploma, Degree in Accounting
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

Sales Representative at Sage Parlour
  • Lebanon - Beirut
  • My current job since April 2021

• Generated over $240, 000 in annual sales by identifying and addressing customer needs.
• Guided and sold 250+ customers weekly by tailoring sales pitches to individual customer needs.
• Exceeded sales targets by 153% for the last 3 quarters by building strong customer relationships.
• Resolved 96% of customer complaints instantly maintaining a high level of customer satisfaction.
• Increased the average order value by 23% by utilizing upselling and cross-selling techniques.
• Achieved a 100% accuracy rate when entering customer data into the point-of-sale system.
• Maintained a 100% on-time record for completing assigned shifts and all required tasks.
• Provided comprehensive customer service which achieved a satisfaction rate of 98%.

Sales Representative at Purple Catering
  • Lebanon - Beirut
  • February 2017 to March 2021

• Generated over $150, 000 in annual sales by building strong customer relationships.
• Boosted the average order value by 45% by suggesting complementary products to customers.
• Increased client retention rate to 74% by implementing a relationship management process.

Sales Representative at Silo Pub
  • Lebanon - Beirut
  • May 2015 to February 2017

• Generated over $120, 000 in annual sales through implementing a strategic sales plan.
• Assessed the needs and requests of 200+ weekly visitors to create a phenomenal experience.
• Achieved a sales conversion rate of 65% by tailoring sales pitches to individual customer needs.

Education

Diploma, Degree in Accounting
  • at Alay Science Institute
  • January 2018

Specialties & Skills

Staff Management
Team Development
Customer Service Management
Restaurant Management
Hospitality Management
Food Preparation
Team Management
Employee Training
Team Building
Leadership
Hospitality
Menu Development
New Restaurant Openings
Staffing Plans
Restaurant Management
Guest Service
Negotiation
Customer Service
Guest Satisfaction
Health & Safety Legislation
Team Development
Training
Restaurants Management
Administration
Staff Training
CUSTOMER SERVICE
MANAGEMENT
RELATIONSHIP MANAGEMENT
RETENTION RATE
UPSELLING
Customer Satisfaction
Problem Solving

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Restaurant Management (Certificate)
Date Attended:
December 2022

Hobbies

  • Soccer
    I won over 5 soccer tournaments till date