it specialist
Dawaee pharmacies
Total years of experience :10 years, 11 Months
o IT Specialist to support more than 25 branches responsible for the network Solution. Find the perfect solutions to connect the all branches With HQ management and Solutions all problems hardware software database.
o Responsible for supplying computers, accessories and printers for quality assurance
o Manage employees fingerprint at company branches.
o Resolving software problems remotely at branches machines.
o CCTV fully setup and controlled remotely from H.Q.
o Hardware problem resolving on PC, Laptop, and printers.
o Installing operating systems and programs on client's pc.
o Networking with LAN and VPN setup and controlling.
o Selling new software for new customers establishing new pharmacies.
o Resolving program software via phone and remote online program at far districts using Team Viewer software and other programs.
o Backup and restore an organization's data files and systems.
o Setup Printer bar codes and bar code scanners suitable with the software program.
o Handle customer's complaint in software and hardware and troubleshoot it.
o Provided on-phone and online support for users facilitate effective operation of IT resources.
o Establishing small office network through PC and other devices (Printers, scanners, etc…).
o Using online remote program in solving computer software.
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