shady wanas, Assitant store manger

shady wanas

Assitant store manger

sacoor brothers

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, commerce
Experience
10 years, 2 Months

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Work Experience

Total years of experience :10 years, 2 Months

Assitant store manger at sacoor brothers
  • United Arab Emirates - Dubai
  • My current job since January 2015

Assistant Store Manager, Acting like store manger



Main Responsibilities



Sales Achievement

Conduct sales analysis, follow up on market trends and monitor the competition’s activity
Propose ways to improve the business: in store merchandizing, opening hours, product mix.
Produce quantitative and qualitative sales report
Be present in the shop floor to generate sales and handling VIP customers.





Customer Service

Identify customer potential needs and use initiatives to meet those needs
Ensure consistency in customer service delivered and handle all complaints
Ensure building, maintaining and using the customer data base.



Stock Management

Enter all received goods and ensure stock control and proper record of all stock movements
Supervise the replenishment process to avoid and report any over stock along with the suggested corrective action
Prepare for the inventory.



General Operations

Coordinate with the back office, suppliers, logistics, marketing and merchandizing team regards of new launches, in store animation or renovation and provide feedback accordingly
Follow up on different issues with Mall Management such as mall promotions, permits, security…



Merchandising

Maintain high standards of Visual Merchandising housekeeping in term of cleanness, display, lighting and stock rotation
Implement all merchandising as per the brand’s visual merchandising guidelines
Conduct daily walkthroughs to check presentation standards.



Management

Prepare schedule to ensure full coverage of the shop floor and maintain grooming standards of the staff
Conduct the appraisal and assessment of own team members
Responsible for coaching and training own team members.



Increase and Achieve The Sales target Is The Main Mission, With Excellent Customer Service, Brand Knowledge To Add More Value To Company Brands

sales at al tareq automotive , axiom telecom
  • Egypt - Cairo
  • January 2010 to October 2010

Al tareq Automotive

Sales Consultant:
 Meeting and greeting customer by Al tareq company standard.
 Help customer to find his car by his budget and know full details from him to be useful to give him high quality service.
 Working in teamwork to increase the sales and to let the customer feel that he is the important one in the showroom.
 Present the car options and all benefit of car and my company that make customer trust us.
 Meet and greet customers face to face in Arabic and English, and find their needs & wants.
 Make follow up with old customers they came before and not buy the car and told them about our new offers.
 Develop good relationship skills within the team organizing to meet their requirements to achieve the company target.
 Help the customer to complete his case with the bank by my full knowledge of the auto loans policy..
 Find new ways of developing selling skills to improve the quality of the organization and to get the maximum market share.



Axiom telecom company

• Meeting and greeting customer by axiom telecom
• Offer my help to customer
• To know what customer need
• So I can offer my brands and my items
• Tell customer our services, our special brands and our warranty
• Take some data from customer
• Close the deal with customer and ask him to visit us again

Education

Bachelor's degree, commerce
  • at Kafr Alshaikh University [2010] Bachelor of Commerce
  • January 2010

Egypt Kafr Alshaikh University [2010] Bachelor of Commerce

Specialties & Skills

Accounting
Customer Service
Serious , quick to learn , honest , like work in a team
MS OFFICE
OUTLOOK
POWERPOINT
TELECOM
TRAINING
Serious , quick to learn , honest , like work in a team

Languages

Arabic
Expert
English
Expert

Training and Certifications

customer service - sales (Training)
Training Institute:
axiom traning
Date Attended:
December 2012
Duration:
25 hours

Hobbies

  • cars brand , swimming, walk and music