shady ghandour geris, Operational Supervisor

shady ghandour geris

Operational Supervisor

Smsa

Lieu
Egypte - Assiout
Éducation
Baccalauréat, ادارة اعمال
Expérience
6 years, 1 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :6 years, 1 Mois

Operational Supervisor à Smsa
  • Egypte - Assiout
  • Je travaille ici depuis juin 2020

• Communicate with clients and shippers and resolve any complaints.
• Prepare shipping quotes for customers.
• Negotiate shipping fees with couriers.
• Prepare branch operations reports for senior management.
• Keep a meticulous record of shipment information.
• Communicating and coordinating with other departments and customers.

Dispatcher OPS à Smsa EXpress
  • Egypte - Assiout
  • juin 2020 à mars 2021
Quality controller à GTS express
  • Egypte - Assiout
  • janvier 2014 à janvier 2016

Asyut branch.
Sky net co. for banks services and Express mail.
* Responsible to QC the quality of team’s work and productivity.
* Follow up the work of all branch representatives, ensure regular work progress,
prepare quality control reports, communicate with the bank’s officials, deal
with customer complaints and deliver the bank statements from bank Misr and
HSBC to customers. This is besides the field visit to areas including Minya,
Sohag and Asyut to make sure that work is going on properly and that
customers receive the Accounts issued.

Éducation

Baccalauréat, ادارة اعمال
  • à المعهد التكنولوجي العالى -ادارة الاعمال
  • janvier 2004

Specialties & Skills

System Safety
Company Secretarial
Information Search
Purchasing
MANAGEMENT
MICROSOFT MAIL
MICROSOFT MONEY
PERSONNEL
POLICY ANALYSIS
PROGRESS
PURCHASING
QUALITY
QUALITY CONTROL
QUARK XPRESS

Langues

Anglais
Moyen

Formation et Diplômes

Complaint handing procedure&Quality awareness (CHT) (Formation)
Institut de formation:
Smsa express
Date de la formation:
October 2023
Durée:
24 heures
Customer service excellecnce basic(CSB12) (Certificat)
Date de la formation:
October 2023
SMSA GROUND OPERATIONS&SERVICES (Certificat)
Date de la formation:
November 2020

Loisirs

  • Swimming