Shafaq Malhi, Marketing Manager

Shafaq Malhi

Marketing Manager

Ghassan Aboud Group

Location
United Arab Emirates - Dubai
Education
Higher diploma, Innovative Marketing & Event Management
Experience
11 years, 5 Months

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Work Experience

Total years of experience :11 years, 5 Months

Marketing Manager at Ghassan Aboud Group
  • United Arab Emirates - Dubai
  • June 2022 to June 2023

Developed and implemented omnichannel marketing Developed and executed a comprehensive multichannel marketing plan involving brand development, paid search, email marketing, retargeting, social media outreach, and experiential marketing for both B2B and B2C businesses in the Automotive, Digital Marketplaces, Retail, and FMCG industries.
Created and managed annual marketing budgets.
Designed and managed communications strategy focused on attracting, developing and retaining customers to maximize ROI.
Expanded the brand's online presence by increasing web traffic and enhancing lead generation and conversions by 25%.
Developed and executed CRM strategies resulting in increased customer engagement, satisfaction and life time value.
Created loyalty initiatives aimed at incentivizing customers to boost their purchases and BV.
Performed research on digital marketplaces to customize strategies aligned with customer behaviors, focused on targeting potential audiences to drive up revenue.
Managed group events i.e., customer events, exhibitions, conferences; developed calendar events, conceptualization, marketing and execution.

Brand Manager at Gargash, Alfa Romeo
  • United Arab Emirates - Dubai
  • August 2020 to December 2021

Formulated marketing strategy and yearly budget across multiple channels, including ATL, BTL, Digital, and PR.
Managed social and digital channels, optimizing strategy and creative content to effectively engage with the target audience.
Achieved a 30% increase in sales growth within 8 months through successful marketing initiatives and targeted lead generation campaigns.
Created and launched E-Commerce platform and real-time dashboards for the business.
Collaborated with partner agencies on campaign briefs, execution, and evaluation to improve lead generation and attain KPIs.
Collaborated with CRM department to optimize strategies, leading to improved customer engagement and satisfaction.
Conceptualization and project lead for new showrooms in Dubai & Abu Dhabi. Developed and executed brand activations & events.
Successfully executed brand partnerships with Dubai Police, Pirelli, ADMM, DSF & DSS.

Assistant Manager Marketing & Events at Gargash Enterprises, Mercedes-Benz
  • United Arab Emirates - Dubai
  • September 2018 to August 2020

Created comprehensive Marketing and Events plan including implementation and market research, to improve brand development and drive sales growth.
Planned and executed annual marketing budgets to fulfill the marketing requirements for Mercedes-Benz passenger cars, commercial vehicles, pre-owned vehicles and aftersales.
Collaborated with Creative, Social, Digital and Media agencies to launch targeted customer campaigns.
Developed and executed successful brand events as Dubai Motor Show, Dubai International Boat Show, Dubai Omega Desert Classic and Ladies Masters, Product launches, She's Mercedes (Influencers Event), Product Displays, Mercedes-Benz Challenge & Customer Service Week.

Marketing & Events Specialist at Gargash Enterprises, Mercedes-Benz
  • United Arab Emirates - Dubai
  • February 2015 to August 2018

Executed marketing campaigns and activities as part of the team to reach potential audiences and drive sales growth.
Worked with external creative, Media & Social agencies to design and launch customer campaigns and media.
Compiled and presented comprehensive reports on campaign performance and analysis, including key metrics.
Conducted in-depth analysis of data to identify trends, areas of improvement, and potential opportunities
Assessed sponsorship opportunities for business review and decision-making. Successfully executed calendar events and activations for the brand.

Event Manager at The Bridge Live Communications
  • United Arab Emirates - Dubai
  • January 2013 to January 2015

Managed client briefs; brand objectives and strategy.
Created and executed major events i.e. formulating ideas, technical solutions, venues & entertainment followed by production and launch.
Managed event budgets and reports.
Headed a team of event executives, designers & sales executives.

Event Executive at Wide Angle Events
  • United Arab Emirates - Dubai
  • September 2011 to April 2013

Coordinated client meetings and briefs.
Coordinated planning and execution of events.
Liaised with suppliers and sub contractors.

Education

Higher diploma, Innovative Marketing & Event Management
  • at Emdi Institute Of Media & Communication
  • January 2011

Bachelor's degree, Business Administration
  • at Preston University
  • June 2010

Specialties & Skills

Media Handling
Awareness
Production
Booking
Digital Marketing
Budget Management
Market Strategy
Brand Management
Microsoft
Customer Relation Management
Communication
Market Research
Event Management
Marketing
Project Management
Content Marketing
Social Media Marketing
Affiliate Marketing
Leadership

Languages

English
Expert
Urdu
Native Speaker
Arabic
Beginner

Training and Certifications

Digital Marketing (Certificate)
Date Attended:
August 2019
Residential Interior Design (Certificate)
Date Attended:
July 2023

Hobbies

  • Interior Designing , Reading & Gaming