shafeek puthiyavlappil, head waiter

shafeek puthiyavlappil

head waiter

paul cafe (azadea group)

Location
United Arab Emirates - Abu Dhabi
Education
High school or equivalent, higher secondary
Experience
16 years, 5 Months

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Work Experience

Total years of experience :16 years, 5 Months

head waiter at paul cafe (azadea group)
  • United Arab Emirates - Abu Dhabi
  • My current job since March 2013

focusing customer service and handling complaints
doing training to waiter and runners.
updating shop KPI, s and inventory
keeping and working always with high brand standard and following food safety and hygiene

head waiter at Auriz Plaza hotel dubai
  • United Arab Emirates - Dubai
  • December 2011 to February 2013

- Handling of conference and meeting rooms
- Organized and arranged the materials needed in operations
- Maintain the cleanliness of the area
- Take immediate action to resolve guest problems
- Having good relationship to everybody

waiter at royal ascot hotel dubai
  • United Arab Emirates - Dubai
  • June 2009 to November 2011

- Handling of conference and meeting rooms
- Organized and arranged the materials needed in operations
- Maintain the cleanliness of the area
- Take immediate action to resolve guest problems
- Having good relationship to everybody

waiter at proline parties catering service
  • United Arab Emirates - Dubai
  • December 2007 to June 2009

- Handling of conference and meeting rooms
- Organized and arranged the materials needed in operations
- Maintain the cleanliness of the area
- Take immediate action to resolve guest problems
- Having good relationship to everybody

Education

High school or equivalent, higher secondary
  • at kerala univercity
  • March 2004

Specialties & Skills

Making Money
Coaching
Training
Management
Action Planning
• Greeting and serving customers. • Displaying skills in leadership. • Good communication between

Languages

English
Expert