shafi bandara

3. Sales merchandiser - Al Madina Pvt. Ltd., Sharjah U.A.E.2011 to Still working

➢ To attend costumer inquiries and making customer satisfaction & dealing with comments and complains.
➢ To provide suggestive feedback to the department managers based from the customer request, queries and suggestions to help and increase sales profit.
➢ To prepare and submit daily sales reports in a timely and detailed manner to sales manager
➢ To assist in the necessary inventory check as per the prescribed standards of the company.
➢ To establish a long term relationship with the clients
➢ Handle business and product development.
➢ Responsible for achieving the sales turnover in line with the target set by the Territory Management.
➢ Carried out Events & Promotions in the showroom and made sure that all items are displayed effectively.
➢ Coordinated with / assisted the Concept Manager on issues such as forth coming consignment details; merchandise planning for seasons; sales promotions etc.
➢ Analyze market trends; monitored competitors' activities and provide valuable inputs for product enhancements & fine-tune sales & marketing activities.
➢ Communicated all sales activities to Relationship Manager so as to ensure maximum operational efficiency & total customer satisfaction.
➢ Responsible for after sales activities; ensured that the customer service is at its best.



➢ Qualified & experienced professional with more than 5 years of experience in sales, Office Boy, customer service & messenger in UAE.
➢ Professionally qualified with a pre Degree in Science
➢ Experienced in processing enquiries from the customers face to face.
➢ Demonstrated ability to create client loyalty beyond sales relationship.
➢ Strongly commercial with excellent communication and influencing skills.
➢ Entrepreneurial thinker who works well independently or a part of a team
➢ Strongly commercial with excellent communication and influencing skills
➢ Can multi-task & work under pressure to meet deadlines without sacrificing quality of output


ADDITIONAL QUALIFICATION
Holding a valid UAE
Computer Skills
DCA, MS Office Applications, Internet & Email

1. Worked as an Messenger at Alfain Construction Co, Mumbai.
2. Messenger - Saif Bin Darwish Cont. Abu Dhabi U.A.E.2008 - 2011