Shafikh Hamza

RESTAURANT MANAGER at Zaatar Zeit ,UNIVERSAL FOOD CO

• Kuwait - Al Kuwait
• My current job since May 2017

 Implement and follow all F&B policies and procedures at workplace
 Constantly update system, suggest, and implement new methods in order to be in line with the current trend.
 Dealing with Customer compliance and suggestions
 Cost management by proper sales forecast, ordering and by best waste management.
 Follow up on quality of food delivery by customers feedback and reviews of online portals.
 Implement all service standards using records, menus and with appropriate Operations manual
 Make sure that food and beverages are prepared and served as per policies and procedures.
 Control the weekly schedule of Management, staff.
 Overview randomly the cost of products
 Implement and follow safety program
 Supervise good hygiene, grooming, energy and enthusiasm
 Report the gross and Net sales report on daily basis to the operations and the accounts department.

SUPERVISOR at PIZZA EXPRESS/ASHAS; MH ALSHAYA CO

• June 2005 to January 2011

Waste management, Production forecast, Weekly P&L analysis.

• May 2004 to May 2005

Waiter at Al wataniya international food stuff

• Kuwait - As Salimiyah
• May 2004 to May 2005

F&B service of internationally famous dishes and suggestive selling and Upseling