شفيق إسماعيل

DRAGON OIL HOLDINGS LTD.

Head of Administration
Since Jun 2014

Travel Services: Coordinate and supervise all travel and related services.


Public Relations: Oversee marketing of the Dragon Oil brand.


Admin Support: Provide a full range of administrative support services to facilitate Dragon Oil business activities.



Government Relations: Oversee admin services requiring interface with government agencies and foreign embassies.

Sales Manager
2012 - 2014

• Lead the development of the RTA sales plans for various offerings - services & products.

VP Head- Human Resource (O/S)
2007 -2011
• Created and maintained a conductive work environment that encourages employee excellence, full participation and growth opportunities within the organization.

Sales Manager

To plan, organize, manage, and ensure the successful achievement of sales and marketing objectives established by the company and retain existing, identify and secure new business in order to meet the objected sales target.

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EMIRATES AIRLINE
1996 -2002
Agent / Supervisor / Acting Line Manager / Project Controller

Reservation- Call/Service Centre - SKYWARDS - Customer Loyalty Program



EMIRATES AIRLINE
1990 -1996
Ground Operations Base Station - Airport

Check-In / Arrival Gate / Boarding Gate / Ramp-Tarmac


HILTON INTERNATIONAL
1988 -1990
Reservation Sales Agent

• Worldwide reservations / Promotion of services offered by the hotel
• Gained on-hand experience in Reservations/Sales/Front office departments